Personnel Supervisor in Greenville, South Carolina at Project Hope Foundation

Department: Human Resources
Location: As Assigned
Position Type: Full-Time, Exempt
Schedule: Monday–Friday, generally between 8:00 AM and 6:00 PM
Pay Band: $52,000–$78,000
Travel: Approximately 75% between assigned locations
Reports To: Director of Human Resources

Project Hope Foundation is seeking a Personnel Supervisor to support employee management, accountability, and consistency across assigned ABA therapy locations. This position serves as a key partner to Human Resources, Clinical Leadership, Schedulers, and Training staff to ensure employee matters are handled professionally, consistently, and in alignment with PHF policies, compliance expectations, and organizational values. This role is ideal for someone who is highly organized, confident in employee conversations, skilled in documentation, and committed to supporting employees while maintaining clear expectations and accountability.

Project Hope Foundation provides a lifespan of services for the autism community through programs that Help families, Open minds, Promote inclusion, and Expand potential. Employees are ambassadors of PHF’s mission and values, fostering a culture of compassion, dedication, collaboration, and continuous improvement.

As a Personnel Supervisor, you will support assigned locations by:

• Personnel Management and Employee Accountability: Serving as the primary point person for routine employee-management matters, including attendance follow-up, conduct concerns, performance concerns, documentation, progressive discipline, and employee accountability.
• Timekeeping and Attendance: Reviewing and approving assigned employee timecards, identifying missed punches or attendance patterns, and partnering with Schedulers when attendance or availability concerns require follow-up.
• Time-Off Review: Serving as a second-level reviewer for time-off decisions after scheduler review and ensuring decisions are consistent with PHF procedures and operational needs.
• Documentation and Compliance: Reviewing personnel documentation for completeness and accuracy, ensuring information is maintained in appropriate systems, and supporting credential and training follow-up.
• Collaboration Across Teams: Partnering with Clinical Supervisors, Schedulers, Training staff, Regional Directors, and HR to ensure clear communication and timely follow-up on employee matters.
• HR Partnership and Escalation: Consulting with HR on discipline, separation, policy interpretation, documentation concerns, and higher-risk employment matters, while escalating sensitive or complex issues as appropriate.
• Location Support: Maintaining a regular presence at assigned locations to build relationships, support employees and leaders, and reinforce consistent expectations.
• New Hire Transition Support: Supporting new hires during their introductory/probationary period by monitoring non-clinical employment readiness, including attendance, punctuality, professionalism, communication, policy adherence, and responsiveness to feedback.

Qualified candidates should have:

• A bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, Psychology, Healthcare Administration, or a related field preferred. An equivalent combination of education and relevant experience may be considered.
• A minimum of 1–3 years of experience in employee relations, personnel management, HR coordination, operations leadership, or supervisory support preferred.
• Experience with documentation, attendance follow-up, corrective action, or employee accountability processes preferred.
• Experience in healthcare, behavioral health, education, human services, ABA, or multi-site service environments preferred.
• Prior experience working in partnership with HR, clinical leaders, scheduling teams, or operations leaders preferred.
• SHRM-CP, PHR, or related HR certification preferred but not required.
• CPR/First Aid Certification may be required based on assigned location needs.

The ideal candidate will demonstrate:

• Strong judgment and the ability to distinguish between routine personnel matters and issues requiring HR escalation.
• The ability to maintain confidentiality and handle sensitive employee information appropriately.
• Strong documentation skills, including the ability to clearly record facts, dates, examples, decisions, and follow-up steps.
• Working knowledge of employee relations, attendance management, progressive discipline, and policy application.
• Clear and professional communication skills, including comfort with difficult employee conversations.
• Strong organizational skills and the ability to manage competing priorities across multiple locations.
• The ability to collaborate effectively with HR, Clinical Supervisors, Schedulers, Training staff, Regional Directors, and employees.
• Comfort using HRIS, timekeeping, scheduling, and digital collaboration platforms such as Paylocity, CentralReach, Google Workspace, or similar systems.
• The ability to travel regularly between assigned locations.
• A strong commitment to PHF’s mission, values, and standards of professionalism.

Project Hope Foundation is committed to supporting employees through:

• Meaningful Work: The opportunity to support employees and leaders across PHF locations while helping strengthen consistency, accountability, and employee success.
• Collaborative Team Environment: A role that partners closely with Human Resources, clinical leadership, scheduling, training, and operations teams.
• Professional Growth: Experience in employee relations, documentation, compliance, HR partnership, and multi-site personnel support.
• Competitive Compensation: Pay band of $52,000–$78,000, based on experience and role requirements.
• Comprehensive Benefits for Full-Time Employees: Health, dental, vision, and life insurance. Paid Time Off. 401(k) plan participation.

As the leading nonprofit provider of ABA services in Upstate South Carolina, Project Hope Foundation offers:

• A mission-driven culture focused on compassion, collaboration, inclusion, and continuous improvement.
• The opportunity to support employees who make a meaningful difference in the lives of individuals with autism and their families.
• A collaborative environment where HR, clinical, training, scheduling, and operations teams work together to support staff and strengthen service delivery.
• A role that directly contributes to employee success, consistency, and organizational accountability.

Project Hope Foundation is an Equal Opportunity Employer. We provide equal employment opportunities without regard to age, race, color, creed, religion, national origin, disability, gender, sexual orientation, veteran status, or any other basis p