LA Showroom Assistant in Los Angeles, California at VARLEY CLOTHING LIMITED

About Varley Clothing

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York.

We create year-round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function, and versatility.

Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are. As women’s lives evolve, so do we.

Our international family-run team is 85% female, making us proud to be a brand for women, by women. We are guided by two core beliefs: the pursuit of quality in everything we do and looking after one another.

We are looking for a highly motivated, customer-service-oriented wholesale sales and marketing assistant based in our LA Showroom. This will be a full-time role, and the applicant will need to be available in the showroom Monday to Friday each week. The applicant will be primarily responsible for the day-to-day running of the showroom and will report to our US Director of Wholesale Sales

Responsibilities

• Support the US Sales Team by managing internal requests, including sending account imagery, entering orders into the NuOrder platform, completing product attribute forms, and overseeing partner inter‑portals and related admin tasks

• Manage B2B Platforms such as NuOrder and Joor, ensuring product information, imagery, and line sheets are accurate and up to date

• Oversee Sample Management, including logging all incoming and outgoing samples, tracking sample status, and acting as the liaison between the New York, Los Angeles, and London offices

• Maintain SharePoint Files, ensuring all documents, imagery, and sales materials are organised, current, and easily accessible

• Showroom & Office Upkeep, including preparing line sheets, ensuring samples are tagged correctly, maintaining cleanliness before and after appointments, ordering and organising supplies, managing office equipment, and keeping the back room tidy and functional

• Support Trade Show Operations by preparing sample lines, packing and unpacking materials, organising pricing, coordinating logistics, and arranging travel where required

• Maintain Distribution Map Accuracy, ensuring all sales territories and account listings reflect current information

• Ensure Brand Consistency, keeping all brand guidelines and product copy updated for active accounts

• Create and Provide Copy Templates for major US accounts to ensure consistent brand representation

• Assist with US Brand Events including preparation, coordination, and on‑site support as needed

• Keep the Showroom Updated with current product ranges, seasonal collections, and sales tools

• Deliver Excellent Customer Service to ensure high levels of customer satisfaction and a premium showroom experience

• Provide General Administrative Support to the sales team and wider office as requires

Key Skills and Experience

• Proficient in Microsoft Office

• Excellent ability to multitask

• Strong organization and problem-solving skills

• Strong written/verbal communication

• Be able to work in a diverse and team-oriented work environment

• Efficient in Microsoft Outlook, Word, Excel, and Photoshop

• Must be local in LA showroom

• Some travel is required annually

• Excellent interpersonal skills

• Customer focused at all times with the ability to deal with a variety of customers and service situations

• Understand the importance of excellent customer service

• Strong reporting and analytical skill

• A love of fashion and Varley as a brand and company

• Be able to think logically, use common sense and a service-minded approach to dealing with issues as they arise

• Initiative to escalate issues appropriately and handle decisions in a responsible way.

• Ability to manage time effectively.

• A good understanding of English is crucial.

Our Values

We are the sum of many parts
We promote diversity, inclusivity, and teamwork. Our successes and failures are shared as a team

We pursue quality in everything we do
Growth comes from continuous improvement across every aspect of our business

We embrace possibility and push boundaries
We encourage innovative thinking and challenge ourselves to achieve extraordinary outcomes

Data-driven decisions and purposeful actions
We prioritise thoughtful analysis and informed decision making

Our brand is timeless and valuable
We protect and enhance the long-term value of our brand

We never compromise our product
Our product is defined by quality, not price

We respect and exceed customer expectations
Our goal is to turn customers into passionate advocates

We choose partners who reflect our values
We collaborate with partners who uphold the same standards we do

We grow our brand by empowering others
We support the growth of those around us and build meaningful connections

Responsibility is at the core of everything we do
We prioritise ethical practices and sustainability

Kindness is our guiding principle
Respect, empathy, and understanding shape how we work together