SERVICE MANAGER in Gainesville, Florida at Cascade Residential Servi

Your next leadership opportunity starts here.

At our company we don’t just fix systems , we build comfort, relationships, and careers. Known for outstanding service, strong leadership, and a team-first culture, we are growing rapidly and looking for an experienced HVAC Service Manager to lead the next phase of our success.

This is your opportunity to step into a key leadership role where your experience, your voice, and your vision will truly matter.

About the Role:

As our HVAC Service Manager, you will be at the heart of daily operations , guiding our technicians, strengthening performance, elevating customer experiences, and building a service department that runs like a well-oiled machine. You’ll work closely with leadership to drive results while shaping a positive, professional, and high-performing culture.

What You’ll Be Doing:

• Leading and supporting a team of HVAC service technicians
• Managing schedules and job flow using ServiceTitan
• Driving accountability, efficiency, and service excellence
• Ensuring top-tier safety standards and quality control
• Coaching, mentoring, and developing your team
• Supporting pricing, parts management, and warranty execution
• Partnering with sales and install teams to maximize success

How Success is Measured:

• Higher technician performance and engagement
• Increased average ticket and fewer callbacks
• Outstanding customer reviews and retention
• Strong, safe, and organized service operations

Why Join Our Company

• Established, respected name in the HVAC industry
• Competitive pay + performance bonuses
• Company truck and fuel card
• Full benefits (Health, Dental, Vision, 401k)
• Paid time off and holidays
• Clear growth path and leadership support
• A culture that values people first and promotes from within

If you’re driven to lead, ready to make an impact, and looking for a long-term home where your experience will be valued, we want to meet you.

Apply today and help shape the future of our organization.

Job Type: Full-time

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance