Assistant General Manager in Palm Coast, Florida at May Management Services Inc

Location: Holly Hill, FL
Company: MAY Management Services
Position Type: Full-Time | Onsite

MAY Management is a leading community association management company dedicated to providing exceptional service to condominium and homeowners associations throughout Florida. Our team is committed to professionalism, responsiveness, and building strong relationships with Boards, residents, and communities we serve.

MAY Management is seeking a polished, organized, and service-driven Assistant General Manager (AGM) to support operations at Marina Grande on the Halifax in Holly Hill, Florida.

This role will work closely with the General Manager, Board Members, residents, vendors, and on-site staff to help oversee the day-to-day operations of a large-scale luxury condominium community. The Assistant General Manager will play a key role in supporting property operations, resident relations, maintenance coordination, vendor oversight, and administrative management.

The ideal candidate will possess strong leadership abilities, excellent communication skills, operational awareness, and the ability to multitask effectively in a fast-paced community management environment.

• Previous HOA, condominium, hospitality, property management, or operations management experience preferred
• Experience working within luxury residential communities strongly preferred
• Strong customer service and resident relations skills
• Excellent verbal and written communication abilities
• Strong organizational and multitasking skills
• Ability to professionally handle resident concerns and operational issues
• Experience coordinating vendors, maintenance projects, and service contracts
• Proficiency with Microsoft Office Suite and property management software platforms
• Strong attention to detail and follow-through
• Ability to work collaboratively with management staff, Boards, and residents
• Florida CAM License preferred or willingness to obtain
• Bilingual (English/Spanish) is a plus

Key Responsibilities

• Assist the General Manager with the daily operations of the community
• Help oversee property operations, vendor coordination, and maintenance activities
• Support resident relations and provide exceptional customer service
• Coordinate and follow up on maintenance requests, projects, and work orders
• Conduct routine property inspections to help maintain community standards
• Assist with preparing meeting materials, notices, and operational reports
• Attend Board meetings and committee meetings as needed
• Support contract management and vendor performance oversight
• Assist with enforcing governing documents and community policies
• Maintain organized records, reports, and operational documentation
• Coordinate communication between residents, vendors, and management staff
• Support emergency response procedures and operational planning when necessary

What We’re Looking For

MAY Management is looking for a dependable and professional leader who thrives in a high-touch residential environment. The ideal candidate will bring strong communication skills, operational awareness, professionalism, and a solutions-oriented mindset while helping support the continued success of Marina Grande on the Halifax.Candidates with strong maintenance coordination experience, luxury hospitality backgrounds, or prior high-rise condominium experience are highly encouraged to apply.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Supportive and collaborative team environment
• Opportunity for advancement within MAY Management