General Manager in Birmingham, Michigan at 5G Dogtopia LLC

Do you LOVE dogs? Would you love to WORK with dogs? Dogtopia of Birmingham is looking for a fellow dog lover to join our growing team as a General Manager! Dogtopia is the industry leader in dog daycare where health and safety is always our #1 priority. We provide a fun, fast-paced work environment that focuses on team culture and always makes it the Most Exciting Day Ever!

Purpose Beyond Profit

We “Enhance the joy of dog parenthood...” by providing clean, safe, and educational dog daycare to our furry guests and their pet parents. We believe in creating better canine citizens by truly S.E.E.ing (Socializing, Exercising, and Educating) each dog, which we believe helps keep dogs in their loving, forever homes and out of shelters.

The General Manager (GM) is the driving force behind the business - responsible for leading the team, maintaining operational excellence, and ensuring both the dogs and their parents have a consistent outstanding experience. Success in this role is measured through effective top line revenue growth combined with controlling operational expenses to drive profitability. The GM oversees all core areas of the business, including the Parent Relationship Manager, Front Desk (Front of House), Canine Coach Trainer, Canine Coaches, and Rovers, and is also responsible for reviewing all Canary Metrics, using data to drive decision-making and performance improvements. A strong GM keeps a pulse on the business while staying emotionally connected to both team members and parents. The ideal candidate is a bold, socially confident leader who thrives on problem-solving, embraces innovation, and isn’t afraid to take calculated risks. They are team builders who think outside the box, acting with a sense of urgency to implement changes and drive KPI success while remaining focused on the big picture, even when faced with setbacks.

• High School diploma or equivalent
• 2-4 years retail management experience.
• Outgoing
• Thrives in a fast-paced environment
• Restless
• Driven
• Motivated
• Innovative
• Persuasive
• Well-rounded
• Competitive
• Proactive
• High school diploma or equivalent
• 2-4 years in retail management
• Must love dogs

Perks and Bonuses

• Bring your dog to work!
• Competitive base pay with quarterly check-ins and annual reviews
• Bonus programs - including performance, years of service, etc
• Health, dental, and vision insurance
• Access to free mental health care tools
• PTO
• Opportunities for cross-training and company advancement
• A strong, positive team culture that values inclusivity and transparency
• Hands-on managers who work side-by-side with our team
• Personal development opportunities in the pet industry, as well as sales, customer service, and dog behavior and handling
• Paid online Dogtopia Connect training prior to your first day*
• A companywide focus on health and safety – pups and people