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Help Desk Technician in Fitchburg, Massachusetts at City of Fitchburg

City of Fitchburg
Fitchburg, Massachusetts, 14203155, United States
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Job Description

Job SummaryUnder the supervision of the Manager of Information Technology and/or their designee, provides technical support and troubleshooting for municipal computer users, including hardware, software, network, and printer issues. Assists users with problem-solving, provides end-user training, maintains hardware and software inventory records, and escalates complex technical issues as needed. Performs onsite support at various municipal locations, assists with network infrastructure, website and database maintenance, and completes related administrative tasks as required.

Full Job Description

DisclaimerThe City of Fitchburg is an Equal Opportunity (EOE)/Affirmative Action (AA) Employer. This job description does not constitute an employment agreement between the employer and employee. The responsibilities and duties listed below are illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and the requirements of the job change.

AdvertisementThe City of Fitchburg offers an excellent benefits package ~ City of Fitchburg contributory retirement plan 457 Deferred Compensation Plan health vision and dental plans plus generous vacation sick personal time and more!

Application Special InstructionsTo be considered for this position interested applicants must upload their resume and a cover letter for the position (addressed "Attn: Hiring Team").

Job Location

Fitchburg, Massachusetts, 14203155, United States

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