Laboratory Admin Assistance / Accessioning in San Antonio, Texas at SIGMA CORE LLC

Position Summary

CorePath Laboratories is seeking a detail-oriented and highly organized Laboratory Administrative / Specimen Coordination Specialist to support daily laboratory operations. This full-performance, non-supervisory role is responsible for specimen accessioning, case coordination, customer communication, and administrative support. The ideal candidate will ensure accurate documentation, timely workflow management, and adherence to laboratory standards while contributing to high-quality patient care.

Key Responsibilities

• Accession and triage laboratory specimens in accordance with established protocols
• Respond to incoming customer inquiries with professionalism and accuracy
• Maintain and update Standard Operating Procedures (SOPs), policies, and internal communications under supervision
• Utilize Microsoft Office (especially Excel) to maintain case tracking logs and databases
• Manage and maintain records of completed cases using the LabVizor system (training will be provided)
• Coordinate and track consultation cases and follow up on pending cases
• Maintain office and laboratory supplies inventory
• Perform additional duties as assigned by the Medical Director, Pathologists, or Supervisor

Knowledge, Skills, and Abilities

• Knowledge of clinical laboratory operations, terminology, and standard practices
• Understanding of laboratory quality control, quality assurance, and process improvement principles
• Ability to interpret and apply detailed written instructions and procedures
• Strong communication and interpersonal skills with a customer service focus
• Ability to collaborate effectively within a healthcare team environment
• Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines

Core Functions

• Rotate through functional assignments based on operational needs, including weekends, holidays, and off-hour shifts
• Identify and resolve issues related to specimen collection, handling, and processing
• Perform and document quality assurance activities related to non-testing functions
• Adhere strictly to biosafety and biosecurity regulations
• Identify discrepancies, recommend solutions, and support operational improvements
• Maintain professional, courteous communication with internal and external stakeholders
• Organize workload efficiently to meet productivity and turnaround expectations

Supervision

• Work is performed under the general supervision of the Department Supervisor
• Assignments, priorities, and deadlines are established by leadership
• The incumbent is expected to perform tasks independently, resolve routine issues, and follow established procedures
• Work is reviewed for accuracy, completeness, and compliance with policies and standards

Qualifications

• High school diploma or equivalent required
• Additional education in healthcare, laboratory science, or a related field preferred
• Prior laboratory, medical office, or administrative experience is a plus

Customer Service Expectations

• Deliver service aligned with CorePath’s mission and values
• Communicate respectfully, courteously, and professionally with all customers
• Provide accurate, consistent information in accordance with policies
• Resolve issues and conflicts constructively and effectively

Data Privacy & Computer Security

• Protect all sensitive and confidential information in compliance with company policies and applicable laws
• Ensure data integrity by preventing unauthorized access, disclosure, or alteration
• Follow established protocols for secure system access and data handling

ADA Statement

CorePath Laboratories is committed to providing equal employment opportunities and complies with the Americans with Disabilities Act (ADA). We provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless doing so would cause undue hardship.

Physical and Work Requirements may include:

• Prolonged periods of sitting, standing, and computer use
• Ability to handle light lifting of files or supplies
• Frequent communication with internal and external stakeholders
• Attention to detail in a fast-paced laboratory environment