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What is the role of a Quality Assurance Analyst at Renovo Financial?

The Quality Assurance Analyst position at Renovo Financial is a Full-Time opportunity in the relevant field.

Where is this Quality Assurance Analyst job located?

Chicago, Illinois, United States

What industry does this Quality Assurance Analyst position belong to?

This role spans multiple industries.

What is the expected salary for this Quality Assurance Analyst job?

Compensation will be discussed during the hiring process.

Quality Assurance Analyst job near me in Chicago, Illinois at Renovo Financial

Quality Assurance (QA) Analyst

Who We Are

Renovo Financial is a dynamic and fast-growing private lender and mortgage servicer based in Chicago, dedicated to partnering with real estate investors who acquire and renovate single and multi-family residential properties. We take pride in delivering exceptional support to our clients, guiding them seamlessly from loan application to pay off with a commitment to unparalleled service. Our focus on reliability and a “win-win” approach has earned us an industry-leading repeat and referral rate, reflecting the strong relationships we build with our clients.

Position Summary

The Quality Assurance Analyst will be responsible for reviewing and auditing investor loan packages and processes to ensure compliance with investor standards, internal policies and quality benchmarks. This role will assist the AVP, Fulfillment Quality in all related TPR activities. Ultimately, this will further improve / underline company optics as a strong loan originator / seller and will be crucial in Renovo’s internal efforts to maximize capital strategies (including, but not limited to, securitization).

Responsibilities

Loan File Review & Compliance

Conduct comprehensive reviews of loan files throughout the life of the loan, including applications, credit reports, underwriting and closing documents to ensure they meet company and investor standards
Document any discrepancies found during audits and communicate findings to relevant departments to resolve issues
Review and recognize the different TPR requirements for each investor that Renovo lends with
Upload Final Investor packages to the TPR portal within 5 business days of closing date
Assist AVP, Fulfillment Quality with monthly quality performance reviews for POD members

TPR & Vendor Coordination

Coordinate with Renovo’s external third-party vendors (AMC) on a weekly or bi-weekly basis to discuss exception pool statuses
TPR Response Coordination: Maintain exception clearing frequency in line with the weekly trade process
Respond/Upload documents to remedy exception items in TPR portal

Exception Management & Monitoring

Daily Data exports to sort/monitor existing and new exceptions
Distribute outstanding exception lists to responsible production team members
Maintain consistent contact & regular follow-up with production team members over outstanding exceptions
Clear any / all ancillary exception items possible without team member involvement

Be the Culture

Bring Renovo’s values to life through your actions, choices, and commitment to a shared purpose

All other duties as assigned

What We Look For

Bachelor’s degree in business, Finance, or a related field (preferred) or equivalent experience in mortgage lending or quality assurance
Minimum of 2 years of experience in quality assurance or auditing in the mortgage lending industry
In-depth knowledge of business purpose lending including real estate documents and loan processes
Prior experience in identifying operational inefficiencies and recommending solutions
Strong attention to detail and accuracy in reviewing loan files and documents
Analytical mindset with the ability to identify trends, patterns and areas for improvement
Excellent verbal and written communication skills for interacting with team members. This requires the ability to be persistent, concise and non-confrontational when reviewing other’s work
Strong problem-solving abilities, with a proactive approach to issue resolution
Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
Proficient in Microsoft Office (Excel, Word, Outlook) with advanced excel experience preferred
Knowledge of mortgage software tools, such as Salesforce

At Renovo, we’re building a team that reflects a wide range of backgrounds, perspectives, and skills because we believe diverse voices make us stronger. We’re proud to be an equal opportunity employer and welcome applicants of all identities and experiences.

Quality Assurance Analyst in Chicago, Illinois at Renovo Financial

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