HR Information Support Specialist in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a HR Information Support Specialist based in the United States.

This role provides operational, technical, and administrative support for enterprise HR information and knowledge management.
You will help ensure policies, procedures, forms, knowledge articles, and other HR content remain accurate, accessible, consistent, and compliant.
The position combines content governance, policy lifecycle administration, SharePoint management, reporting, and workflow coordination.
You will collaborate with HR Centers of Excellence, Business HR teams, policy owners, and subject matter experts across multiple functions.
Your work will directly improve how employees find, understand, and use critical HR information.
The environment values strong writing, technical aptitude, organization, attention to detail, and continuous process improvement.
This is an excellent opportunity to contribute to scalable information practices within a large, complex organization.

• Support enterprise HR information governance and content management initiatives, maintaining inventories, trackers, status reports, and project documentation.
• Review HR information assets for compliance with governance, metadata, formatting, retention, and content standards.
• Conduct document comparisons, identify outdated, duplicated, conflicting, or inconsistent information, and coordinate updates with content owners.
• Support content migration, cleanup, archival, repository maintenance, ownership tracking, and scheduled reviews.
• Coordinate policy review, approval, publication, and maintenance workflows while monitoring deadlines and lifecycle requirements.
• Assist policy owners with document updates and ensure policies follow established templates, formatting, metadata, tone, and content standards.
• Maintain policy lifecycle records, version histories, and supporting documentation for audits and governance activities.
• Create, edit, format, and publish HR knowledge articles in collaboration with subject matter experts.
• Support knowledge article approval and review workflows, identify content gaps, and maintain knowledge repositories.
• Assist with SharePoint Online administration, including pages, document libraries, navigation, content organization, metadata, taxonomy, and information architecture.
• Support content publishing, page updates, user assistance, search optimization, and ongoing quality monitoring across SharePoint repositories.
• Work with Microsoft 365, ServiceNow Knowledge Management, and related workflow and content management