Flooring and Tile Repair Technician in Phoenix, Arizona at Arizona Appliance and Home

Role and Responsibilities

The Flooring Field Technician II is responsible for the customer satisfaction of our builders and homeowners through repairs/warranty work.

Follows and enables a culture where Arizona Home and Appliance Core Values come to life.Drives a positive customer experience by building relationships and providing solutions to their needsCompletes floor tilerepair/replacement and grout repairs and touch ups.Acts as customer advocate with a focus oncustomer complete satisfaction. Works withfieldSuperteamtocompleterepairs prior to home closing.Works withcustomerservice team to complete service/warranty workin a timely manner.Communicates with homeowners/builderrepsnextsteps.

Qualifications and Education Requirements

High school diploma or general education degree (GED).Deep understanding offlooringinstallation and the homebuilding/remodeling industry.Minimum of5years of flooringinstallation experience and/or trainingAbility to be licensed and insured to drive company vehicles.Demonstrated ability to achieve results.Proficient in Outlook, MS Suite, and GoogleCalendar.Excellent communicationskills.

Preferred Skills

Knowledge of theconstruction industrylifecycle

Additional Notes

This position is field based and at times can be in homesin the process of beingbuilt, without air conditioning

What We Offer

6am Monday through Friday