Human Resources Administrator at Zhone Technologies, Inc. – Plano, Texas

We are a dynamic and growing telecommunications company providing equipment and services to resellers and end users across domestic and international markets. Under new ownership and supported by fresh capital, we are in an exciting phase of growth and transformation. We’re seeking motivated professionals who want to make an immediate impact and grow with us.

Are you someone who enjoys both the structure of HR processes and the story data can tell? We’re looking for a highly organized and analytical professional to join our team as an HR Administrator. In this dynamic role, you’ll play a key part in supporting the employee experience from behind the scenes, managing day-to-day HR operations while also diving into data that helps shape strategic decisions.

You’ll be the go-to for maintaining accurate employee records, streamlining onboarding and compliance and producing meaningful reports that give leadership the insights they need. This is a great opportunity for someone who wants to grow their HR career with hands-on responsibilities and data-driven impact.

Key Responsibilities

HR Administration:

• Manage employee records and ensure accuracy in the HRIS and files.
• Facilitate onboarding and offboarding processes, including coordinating new hire paperwork and exit interviews.
• Assist with compliance-related activities such as I-9 verification, reporting, and audits.
• Respond promptly to employee inquiries about HR policies, benefits, and procedures.
• Coordinate scheduling for interviews, training sessions, and employee communications.
• Support day-to-day HR operations and maintain confidentiality of sensitive information.
• Support the recruitment process, including job postings, screening candidates, and coordinating interviews.
• Be a liaison to the payroll department to ensure all employee data is accurate.

HR Data Analysis:

• Collect, analyze, and report on key HR metrics such as turnover, headcount, time-off usage, and employee engagement.
• Maintain dashboards and regular reports for HR leadership and Executive leadership
• Identify trends and provide insights to improve workforce planning, retention, and performance management.
• Assist with compensation benchmarking and benefits cost analysis.
• Support HR projects including system upgrades, policy reviews, and organizational planning initiatives.

Qualifications

• Minimum of an associate degree in a business-related field relevant to HR administration.
• 1 - 2 years of experience in HR administration, HRIS management, or HR data analysis.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook, Teams); familiarity with HRIS platforms is preferred.
• Strong organizational skills with attention to detail.
• Ability to handle sensitive and confidential information professionally.
• Excellent communication and interpersonal skills.
• An analytical mindset with the ability to interpret data and present actionable insights.

Preferred Qualifications:

• Understanding of employment laws and HR compliance requirements.
• Experience supporting remote or multi-state and global workforce operations.