Procedure Scheduler in Knoxville, Tennessee at University Physicians' Association

Fast Paced Pediatric Gastroenterology office is currently looking for a full-time Procedure Scheduler.

RESPONSIBLE AND ACCOUNTABLE FOR:

• Scheduling of GI procedures, GI testing, and radiology testing.
• Precertification of procedures as determined by insurance
• Scheduling radiology procedures with central scheduling department
• Scheduling procedures with OR scheduling department
• Knowledge of specific insurance requirements
• Complete information in the computer under the appropriate physician’s schedule
• Assembles appropriate facility procedure packet and consent.
• Instructs patient on preparation for procedure
• Supplies patient with teaching materials and brochure
• Completing tasks timely, completely and correctly
• Documents all information completely and thoroughly in patient’s chart
• This position requires the employee to make every effort to remain a flexible, cooperative and supportive member of the staff; act as a liaison between the provider and the patient; and maintain friendly open lines of communication between the office and the outpatient/inpatient centers.
• Performs all duties in an independent manner with minimal direction and supervision
• Recognizes and performs duties which need to be performed, although not directly assigned

DUTIES AND TASKS INCLUDE BUT ARE NOT LIMITED TO:

• Keeps all patient information, practice information and staff information confidential
• Performs routine work under general supervision
• Follows established procedures, referring all new or unusual questions/concerns
• Acts as patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental well-being, safety or dignity
• Maintains knowledge of, and complies with, established policies and procedures

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

• Minimum of two (2) years previous office experience including scheduling and precerting in an EHR s
• Good reading comprehension and ability to clearly communicate with patients and other facilities
• Able to deal compassionately, professionally, and courteously with patients, their families, physicians and fellow staff