AI Specialist at KTL Solutions Inc – Frederick, Maryland

About KTL Solutions

KTL Solutions is a Microsoft Solutions Partner delivering innovative ERP, CRM, and cloud solutions through Microsoft Dynamics 365, Azure, and Copilot AI. We help organizations transform operations, modernize infrastructure, and unlock productivity through intelligent automation. As a CMMC Level 2 provider, KTL ensures that every solution we deliver meets the highest standards of security and compliance.

Position Overview

We are seeking an AI Copilot Specialist to lead the design, configuration, and adoption of Microsoft Copilot technologies across Microsoft 365, Dynamics 365 Business Central, and Azure OpenAI integrations. This role blends technical expertise, process automation, and change management to help our clients and internal teams harness the full potential of AI for everyday business workflows.

The ideal candidate is passionate about AI-powered productivity, has hands-on experience with Microsoft Copilot and Azure OpenAI Services, and can bridge the gap between technology and business outcomes.

Key Responsibilities

Configure and fine-tune Copilot Studio, integrating connectors, plugins, and data sources.

Collaborate with clients to identify AI use cases that drive efficiency and business value.

Partner with consultants and developers to integrate Azure OpenAI models (e.g., GPT, Codex, DALL·E) into custom business workflows.

Stay current on Microsoft Copilot roadmap, updates, and best practices.

Support KTL’s internal AI strategy to enhance delivery, proposal generation, and service automation.

Required Skills & Experience

2+ years of experience

Hands-on experience configuring Copilot Studio, Power Automate, and Power Platform connectors.

Familiarity with Azure OpenAI, prompt engineering, and AI governance frameworks.

Strong understanding of data privacy, security, as it relates to AI.

Excellent communication skills and the ability to translate technical concepts into business value.

Microsoft certifications such as AI-102, DP-203, AI-900 a plus

Why Join KTL Solutions

? Work with a recognized Microsoft Partner leading in AI and digital transformation.

? Collaborate with a team of innovators, consultants, and solution architects.

? Enjoy flexible remote work, competitive pay, and continuous professional development.

? Shape the future of AI adoption within mid-market and enterprise organizations.