Branch Service Specialist - Honolulu/ East Oahu in Kaneohe, Hawaii at American Savings Bank

Come meet our team and explore exciting career opportunities for one of our East Region locations. Please complete an application and one of our teammates will be in contact with you.

Role of a dream maker:

As a valued member of our team, you will support customers with their important bank transactions. You’ll also get to know them by being curious and asking questions about their financial needs and goals so you can suggest the right ASB products and services to improve their financial well-being.

How you will make an impact:

Make banking easy. Provide account services to customers, such as processing deposits, withdrawals, check cashing, and loan payments. Record night and mail deposits.

Provide solutions. Through building and deepening relationships, you’ll identify customer needs, answer inquiries, and resolve issues. You’ll explain and promote features and benefits of bank products and services and you’ll contribute to meeting branch goals by referring customers to business partners as appropriate.

Get stuff done the right way. Comply with applicable banking laws and regulations including Bank Secrecy Act/Anti-Money Laundering.

Educate on anytime, anywhere banking options. Provide personalized, in-person education in digital banking solutions.

Support you will get:

As a new hire you’ll get extensive teller training in ASB products, services and processes, both in a classroom setting and on the job. We’ll give you the tools and support you need to be successful.

What we're looking for in a candidate:

Proven ability to connect with customers and build trusting relationships.

Excellent verbal and interpersonal communication skills.

Excellent organizational skills and attention to detail.

Demonstrated ability to problem solve, be resourceful and work effectively under pressure.