Statistics Specialist (PT) at Rockford Rescue Mission – Rockford, Illinois

A. GENERAL OFFICE RESPONSIBILITIES

• Prepare approved data for board reports, grant proposals, development projects, etc.
• Oversee the data input process, ensuring conformity to best practices, as well as established internal processes. Maintain instructional materials (manuals).
• Improve data collection and reporting systems by studying current practices, designing modifications, and implementing change within the organization.
• Validate program data and provide feedback. Monitor project progress by tracking activity, resolving problems, and recommending actions in progress reports.
• Acquire data from primary or secondary data sources, when needed.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Train end users on new reports and dashboards.
• Report weekly stats on key areas (total lodging, total meals, total classes taught, total chapel service attendance, etc.) and any recent compelling stories to the CEO and Chief Development Officer.
• Provide ongoing support and training for databases and systems.
• Maintain organizational Standard Operating Procedure (SOP) files.
• Prepare annual Board Program Outcomes Report.
• Administer, assist with, and collect quarterly Guest/Resident Satisfaction Surveys and Program Response Plans from Crisis and Life Recovery Supervisors.
• Administer, assist with, and collect quarterly 90 Day Census reports from Crisis Supervisors.
• Compile Citygate Snapshot Surveys and report outcomes.
• Collaborate with Mission Tracker, IT and other third parties to draft improvements and receive quotes for implementing upgrades, patches and mods for optimizing computerized data entry and reporting.

SPIRITUAL RESPONSIBILITIES

• Take every opportunity to share the Gospel of Jesus Christ with others.
• Provide spiritual encouragement to staff, volunteers, guests, and residents.
• 3nvest in the spiritual development of staff, guests, residents, and donors.
• Pray for and with staff, volunteers, guests, residents, and donors.
• Ensure actions and policies reflect the Christian values and purpose of the Mission.
• Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
• Memorize monthly Scripture, Mission Statement, and Mission Core Values.
• Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings. Support and attend annual mandatory Evangelism In-Service training to grow in knowledge of leading others to faith in Christ.
• Participate in annual spiritual growth training through organization selected curriculum.

QUALIFICATIONS

• Organizational skills with minimum requirement High School Diploma or GED, Bachelor’s degree preferred
• Computer abilities including, Word, Excel, Outlook, PowerPoint, and database and scheduling software
• Compassion toward the poor, needy, and homeless. Display respect, gentleness, and accountability when interacting with guests/residents ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests
• Character traits of integrity, trustworthiness, good judgment, responsibility, etc.
• Teachable and function as a team player
• Attentive to detail, with excellent planning and time management skills
• Effective written and verbal communication skills
• Able to engage in in safe and healthy work practices, both on the premises and off-site facilities