MACHINE VALIDATION AND INSTALLATION TECHNICIAN at Progressive Surface, Inc – Grand Rapids, Michigan

Overview: As a Machine Validation and Installation Technician, you will play a critical role in ensuring the successful validation, factory acceptance, installation, site acceptance and customer training of our industry leading surface enhancement systems. The ideal candidate will possess a strong background in mechanical and electrical systems, ability to complete test plans, interact with the customer during acceptance tests and installation. This position requires a combination of technical expertise, excellent communication skills, and a strong commitment to customer satisfaction.

Responsibilities:

1. Machine Validation:
   • Execute comprehensive validation test plans for machinery, ensuring compliance with engineering standards and customer requirements.
   • Conduct functional and performance testing to verify that machines meet specified design and performance criteria.
   • Collaborate with cross-functional teams to address and resolve any issues identified during validation processes.
   • Document and maintain detailed validation reports and documentation.
2. Acceptance Testing:
   • Lead customers through factory and site acceptance tests to assure acceptance criteria are met, documented, and punch list items are collected then communicated to the project manager.
   • Support and coordinate timely resolution of punch list items to achieve acceptance to ship the system and final acceptance at the customer’s site.
3. Installation and Commissioning:
   • Travel to customer locations and lead the installation and commissioning of machines, ensuring proper integration with existing systems and infrastructure.
   • Provide technical support during the installation phase, troubleshooting and resolving issues to ensure successful project completion.
   • Collaborate with the Machine Installation Coordinator, customers, and other stakeholders to coordinate and maintain installation schedules, budgets, and logistics.
4. Training:
   • Conducts customer training on machine operation, maintenance procedures, and application development.
5. Technical Expertise:
   • Possess a deep understanding of mechanical and electrical systems, with the ability to diagnose and troubleshoot complex issues.
   • Develop deep understand of our surface treatment processes key process controls and application development knowledge.
6. Quality Assurance:
   • Implement and adhere to quality assurance processes to ensure the highest standards of machine performance and reliability.
   • Participate in design reviews to provide input on potential issues related to validation and installation and identify product or process improvements.
7. Documentation:

· Create and maintain comprehensive documentation for installation procedures, troubleshooting guides, and validation protocols.

· Work closely with the documentation team to contribute to user manuals and technical documentation.

Qualifications:

• Proven experience in machine validation and installation, preferably in a manufacturing or industrial setting.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration skills for working in cross-functional teams and interacting with clients.
• Proficient in reading and interpreting technical drawings, schematics, and specifications.
• Strong understanding mechanical and electrical industrial machinery systems.
• CNC/PLC/ Industrial robot knowledge and proficiency
• Willingness to travel and work independently.
• Valid driver's license and a clean driving record.
• Ability to obtain and hold a US passport.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk; use hands; reach with hands and arms; and talk and hear.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and vibration.