Front Desk Coordinator in CAPE ELIZABETH, Maine at Two Lights Dental

About Us
We are a modern, high-end dental practice dedicated to providing exceptional patient care and a patient centered experience from the moment they walk through the door. Our office combines advanced dentistry with personalized service in a warm, welcoming environment. We are seeking a polished, professional, and compassionate Front Desk Coordinator who thrives in a patient-focused atmosphere and values teamwork, excellence, and attention to detail.

Position Overview
As the Front Desk Coordinator, you will be the first impression of our practice and play a vital role in creating an outstanding patient experience. The ideal candidate is highly organized, personable, detail-oriented, and confident managing a busy schedule while maintaining professionalism and warmth.

Responsibilities

• Welcome patients and create a high-quality, concierge-style experience
• Answer phones professionally and assist patients with scheduling
• Coordinate and manage the daily hygiene and doctor schedules
• Verify insurance benefits and explain financial information clearly
• Process patient check-in/check-out efficiently and accurately
• Maintain detailed and accurate patient records
• Communicate effectively with patients and team members
• Help ensure smooth daily office flow and exceptional customer service
• Support the team in maintaining a positive and professional office culture

Qualifications

• Previous high level customer service experience
• Experience with dental software systems a plus
• Strong communication and customer service skills
• Professional appearance and demeanor
• Excellent multitasking and organizational abilities
• Ability to work efficiently in a fast-paced environment
• Positive attitude with a team-oriented mindset
• Strong attention to detail and follow-through

Compensation & Benefits

• Competitive pay based on experience
• Paid time off and holidays
• Employee dental benefits
• Opportunities for professional growth
• Supportive, team-centered work environment
• Consistent schedule and work-life balance

Schedule

• Full-time
• Day shift
• 4 days a week
• No weekends