MIH Community Health Care Worker in Medford, Oregon at Mercy Flights Inc

The posted salary range represents the expected pay for this role at the time of posting and is provided for transparency. Actual compensation, if an offer is made, will depend on factors such as skills, experience, education, and overall qualifications.

Mercy Flights is Hiring a Mobile Integrated Healthcare Community Health Worker (MIH-CHW)!

Help Redefine Community-Based Care and Make a Meaningful Difference Beyond Traditional Healthcare. At Mercy Flights, we believe healthcare should meet people where they are physically, emotionally, and socially. Our Mobile Integrated Healthcare (MIH) program is designed to bridge gaps in care, reduce barriers to services, and improve long-term health outcomes through proactive, patient-centered support. We are seeking compassionate, motivated, and adaptable Community Health Workers (CHWs) who are passionate about serving vulnerable populations and helping transform healthcare delivery in our community.

The Role

As a Mobile Integrated Healthcare Community Health Worker (MIH-CHW), you’ll work alongside multidisciplinary healthcare teams to provide proactive outreach, post-hospital follow-up care, patient education, crisis intervention support, and care coordination services in homes and community settings.

In this role, you will:

• Conduct in-home patient assessments and follow-up visits
• Assist with chronic disease management and preventative health education
• Support patients with care coordination, transportation, referrals, and access to community resources
• Respond to behavioral health concerns, psychiatric crises, and urgent patient needs with compassion and professionalism
• Provide support for patients navigating mental health or substance abuse recovery
• Coordinate with physicians, hospitals, nurse case managers, and community agencies to ensure continuity of care
• Perform home safety evaluations, basic vital checks, wound care, and socioeconomic assessments
• Educate patients and families on disease prevention, self-care, medication adherence, and chronic condition management
• Deliver care in non-traditional settings focused on long-term wellness and reducing unnecessary emergency utilization
• Maintain accurate electronic documentation and patient care records in compliance with state and federal requirements

Who Thrives Here

We’re looking for individuals who:

• Are compassionate, patient-focused, and community-minded
• Work well independently while also collaborating effectively with healthcare teams
• Are adaptable and comfortable working in non-traditional care environments
• Have strong communication and critical thinking skills
• Are passionate about preventative care, behavioral health, and improving healthcare access
• Value professionalism, cultural awareness, and service excellence

What You’ll Gain

• A mission-driven organization committed to innovation and patient-centered care
• Competitive pay and benefits
• Opportunities to work in cutting-edge Mobile Integrated Healthcare programs
• Ongoing education, certification, and career development opportunities
• Experience working with multidisciplinary healthcare teams
• A meaningful career helping improve health outcomes in your community

Work Environment & Schedule

• Work performed in clinical, office, in-home, and community-based settings
• Non-traditional healthcare environments focused on proactive patient care
• Exposure to varying environmental conditions and patient care situations
• Ability to travel locally and operate company vehicles as needed

Required Qualifications

Education

High School Diploma or equivalent required

Associate degree in healthcare, human services, or related field preferred

Experience

• Minimum of one (1) year of healthcare and/or social services experience and/or education required
• Experience in behavioral health, substance abuse recovery, or mental health services preferred
• Licenses & Certifications
• Community Health Worker (CHW) certification required within one (1) year of hire
• Valid Oregon Driver’s License required
• CPR certification required

Preferred Qualifications

• Bilingual/Bicultural skills, particularly Spanish proficiency
• Experience with Mobile Integrated Healthcare or community health programs
• Knowledge of chronic disease management, preventative medicine, and community health resources
• Familiarity with behavioral health and crisis intervention support

This is an opportunity to be part of a healthcare model focused on prevention, compassion, and improving lives beyond emergency response. At Mercy Flights, you’ll help patients navigate complex healthcare systems, connect with vital resources, and receive the support they need to live healthier, safer lives.

If you’re ready to make a meaningful impact in your community while helping advance the future of Mobile Integrated Healthcare, we’d love to meet you.

How to apply: Apply online at: www.mercyflights.com. To ensure consideration, a completed resume and Mercy Flights application must be received. Incomplete applications and/or resumes will not be accepted or considered for review. This position will remain open until it is filled.

Core Values: Mercy Flights is committed to serving with Community, Compassion, Service, Teamwork, and Excellence in all we do.

Mercy Flights is a drug free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment.

Mercy Flights is an Equal Opportunity Employer