IQLA - Student Support Specialist - Eligibility Pool in Simi Valley, California at IQLA

Application Deadline: 2/19/2027 @ 4:00pm

Our postings are eligibility pools for positions that may arise during the 2026-2027 school year, ONLY. Applications and interviews are for consideration to be placed in the eligibility pool. As our enrollment continues to grow during the year, there is no way to forecast when a position will open up, which is why there are no set number of open positions listed, nor is such information given out.

ABOUT iQ ACADEMY, LOS ANGELES AND THE STUDENT SUPPORT SPECIALIST POSITION:

iQ Academy, Los Angeles delivers online/virtual home based instruction to K-12 students in California. While our schools do offer some scheduling flexibility, students are still required to complete approximately 4-6 hours of coursework daily and log attendance. K12, inc. is our curriculum provider. Virtual schools are new models in public education. They look both backward to what we know works well in educating children, and forward to see how technology can help us implement these strategies with children. Virtual school teachers are part of a pioneering effort. Our teachers and staff, therefore, need to share the school’s pioneering mission and approach.

The Student Support Specialists offer personalized assistance to students identified for additional support. This assistance includes individual guidance in navigating the curriculum, executing Back on Track Plans, finishing assignments, advocating for extra support, and offering any other academic assistance required, along with fulfilling other responsibilities as required within their contracted hours.
HOURS AND SALARY INFORMATION:
Full Time: Monday-Friday 8:00am-4:30pm You are not allowed to have another job during these contracted hours.
Full time Student Support Specialists: $24.25 per hour

We do participate in CalPERS. Please contact your CalPERS counselor about how employment with iQ Academy, Los Angeles may affect your personal PERS account. Only full time employees are offered health, dental, and vision benefits. Benefits information is only given out upon offer. We do provide training for all programs and we have a great staff to serve as your support system.
Job Title: Student Support Specialist
Reports To: Lead Student Support Specialist
FLSA Status: Non-Exempt
Department: K-8/HS/SPED- General Education

Overview:
Virtual schools are innovative models in public education that combine proven instructional strategies with forward-thinking technology solutions to meet the diverse needs of students. As part of a pioneering educational model, staff must embrace both academic excellence and whole-child support.

The Student Support Specialist plays a critical role in advancing student achievement by providing targeted academic intervention, monitoring student progress, supporting engagement initiatives, and collaborating with families and staff to ensure equitable access to instruction. This role bridges social-emotional learning with structured academic intervention to ensure students remain on track for graduation.

Essential Duties and Responsibilities:

• Provide targeted academic support to students identified through data analysis, teacher referral, MTSS processes, or engagement metrics.
  
  

• Deliver structured one-on-one and small group academic intervention sessions focused on:
  
  

  • Credit recovery
    
    

  • Skill remediation (reading, writing, math)
    
    

  • Assignment completion
    
    

  • Executive functioning skills (organization, time management, goal setting)
    
    

  • Test-taking strategies
    
    

• Assist students in navigating curriculum platforms and digital learning tools.
  
  

• Develop, monitor, and support implementation of Back on Track Plans, academic improvement plans, and intervention contracts.
  
  

• Progress monitor students receiving intervention services and adjust supports based on data.
  
  

• Review grades, attendance, benchmark data (including STAR 360), and assessment results to proactively identify students at risk.
  
  

• Collaborate with teachers, counselors, and administrators to align intervention strategies with classroom instruction.
  
  

• Support students in accessing tutoring, supplemental resources, and accommodations.
  
  

• Assist students in understanding and tracking graduation requirements and credit progress.
  
  

• Maintain accurate, detailed documentation of interventions, contacts, and student progress.
  
  

• Conduct assemblies, small group sessions, and one-on-one sessions focused on state testing preparation and assessment strategies.
  
  

• Assist in proctoring STAR 360 assessments and analyze results to guide intervention planning.
  
  

• Proctor state and federal assessments in person, as assigned.
  
  

• Work with the Student Engagement Administrator to implement:
  
  

  • Social-emotional learning initiatives
    
    

  • 7 Mindsets programming
    
    

  • Student engagement campaigns
    
    

• Host weekly Continuing Care group sessions to provide students with ongoing academic and light-touch social-emotional support.
  
  

• Support students in self-advocacy and communication with teachers.
  
  

• Support improvement of school-wide engagement initiatives.
  
  

• Conduct outreach to families of at-risk students to increase engagement and academic accountability.
  
  

• Participate in LCAP outreach and community involvement initiatives.
  
  

• Collaborate with community stakeholders to expand academic support resources.
  
  

• Assist in the creation and delivery of professional development related to student engagement, intervention strategies, and academic support systems.
  
  

• Attend meetings, conferences, and trainings as required.
  
  

• Participate in school-wide activities, orientations, and initiatives as assigned.
  
  

• Support school Esports Program and other engagement-based extracurricular initiatives.
  
  

• Maintain organized student records and documentation aligned with compliance standards.
  
  

• Utilize data systems and reporting tools to track intervention outcomes.
  
  

• Perform other duties as assigned.

Requirements/Experience:

• Experience supporting students in academic intervention or tutoring environments preferred.
  
  

• Strong organizational and documentation skills.
  
  

• Detail-oriented with ability to manage multiple student caseloads.
  
  

• Ability to analyze student data and develop responsive intervention plans.
  
  

• Proficient in Microsoft Excel, Word, Outlook.
  
  

• Experience with student information systems and virtual learning platforms preferred.
  
  

• Strong interpersonal and communication skills.
  
  

• Self-directed while comfortable working collaboratively in a team-based environment.
  
  

• Strong leadership and facilitation skills.
  
  

• Ability to travel to events and testing sites as needed.

Certificates and Licenses:

Bachelor’s Degree (desired)
Competencies:

Adaptability: Accepts criticism and feedback; Adapts to changes in the work environment; Changes approach or method to best fit the situation; Manages competing demands; Inspires the trust of others; Keeps commitments; Treats people with respect; Upholds organizational values; Works with integrity and ethically

Communications: Exhibits good listening and comprehension; Expresses ideas and thoughts in written form; Expresses ideas and thoughts verbally; Keeps others adequately informed; Selects and uses appropriate communication methods

Dependability: Commits to doing the best job possible; Follows instructions, responds to management direction; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibility for own actions

Job Knowledge: Competent in required job skills and knowledge; Displays understanding of how job relates to others; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Uses resources effectively

Planning & Organization: Integrates changes smoothly; Plans for additional resources; Prioritizes and plans work activities; Sets goals and objectives; Uses time efficiently; Works in an organized manner

Quality: Applies feedback to improve performance; Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Monitors own work to ensure quality

Use of Technology: Adapts to new technologies; Demonstrates required skills; Keeps technical skills up to date; Troubleshoots technological problems; Uses technology to increase productivity

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Suite; and experience using a student information system and/or other type of database software. Experience moderating web meetings for small and large groups

Supervisory Responsibilities: This job has no supervisory responsibilities
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A flexible schedule is required.

This position is a virtual position working from a home office. Must have ability to travel throughout the school year within and between assigned geographic areas to support students, attend regularly scheduled meetings, proctor state exams and participate in school activities and orientations.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 15 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Restrictions on Time Off:

TBD based on the school calendar

* Use of sick time under the California Healthy Workplaces, Healthy Families Act of 2014 may be approved during the above restricted dates
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.