Customer Solutions Manager - Fleet Equipment Sales in Salina, Kansas at Bergkamp Inc.

LET’S GET ACQUAINTED

About Us:

At Bergkamp, we are a team proudly dedicated to the bigger purpose of making lives better by making roads better. We are people devoted to our craft with an all-in, respected team that has each other’s backs. We are relentless in our pursuit of excellence, innovation, and asking the bigger questions. We’re servant leaders, industry leaders, and good people that operate with Kansas values. What do we do? We manufacture some of the coolest heavy equipment that is used to make and keep asphalt roads in better shape—and when our customers succeed, communities across the world thrive with better infrastructure. We think it’s some of the most exciting stuff happening in infrastructure today.

The Way We Do Things: We believe that a team of people who are humble, hungry, and smart will deliver superior performance over the sum total of talented individuals; therefore, we are committed to achieving our mission through teamwork while honoring our core values.

• Humble – Puts the needs of the organization before themselves. Acknowledge each individual’s strengths and responsibilities. Is committed to the organization’s success.
• Hungry - Active participation and engagement in department and company-wide initiatives. Demonstrates an eagerness for achieving results, learning, setting a positive example, and adding to the success of the team.
• Smart - Understands the impact of their words and actions on other people. Demonstrates good judgment and intuition of group dynamics.

Job Purpose: The Customer Solutions Manager - Fleet Equipment Sales is responsible for New Business Development via prospecting, qualifying, selling and closing Bergkamp Inc. equipment and products within an assigned geographic territory. To increase sales and customer service throughout North America.

Essential Functions

1. Develop and manage a business plan and quote pipeline.
2. Coaches and mentors’ newer sales staff to ensure high quality representation.
3. Accountable for achieving territory financial results.
4. Generates and shares best practices, market trends with rest of sales and marketing team.
5. Identifies new markets within Territory.
6. Sells equipment and parts in areas not served by dealers.
7. Manages customer relationships through all phases of sales cycle.
8. Provides account management to Territory.
9. Provides training, information and support to customers.
10. Educates customers on new products and latest pavement preservation techniques and advances.
11. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
12. Participates in local, national and international trade shows and conventions as an exhibitor.
13. Uses marketing skills to maintain company’s branding and imagery standards.
14. Contributes to team effort by actively participating in team meetings.
15. Develop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads.
16. Provides a consultative solutions sales process to prospects.
17. Conducts one-on-one and group sales presentations.
18. Responsible for tracking customer information, forecasts and reports.
19. Gathers information for current bid opportunities.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

The Way We Do Things: We believe that a team of people who are humble, hungry and smart will deliver superior performance over the sum total of talented individuals; therefore, we are committed to achieving our mission through teamwork while honoring our core values.

• Humble – Puts the needs of the organization before themselves. Acknowledge each individual’s strengths and responsibilities. Is committed to the organization’s success.
• Hungry - Active participation and engagement in department and companywide initiatives. Demonstrates an eagerness for achieving results, learning, setting a positive example, and adding to the success of the team.
• Smart - Understands the impact of their words and actions on other people. Demonstrates good judgement and intuition of group dynamics.
  

1. Associate degree or equivalent, plus seven years sales experience or other related experience generally required.
2. Excellent written and verbal communication skills, with the ability to clearly communicate detailed information to customers, coworkers and management.
3. Excellent customer service skills with the ability to interact in a positive and professional manner to develop and maintain strong working relationships with customers, coworkers and management.
4. Ability to read and interpret documents such as invoices, procedure manuals, blue prints, and job instructions.
5. Ability to write routine reports and business correspondence.
6. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as proportions and percentages.
7. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
8. Ability to manage time effectively and prioritize tasks to meet deadlines.
9. Strong attention to detail and organizational skills.
10. Ability to operate computer and computer software, to include Microsoft Office products.
11. Possess confidence and tenacity.
12. Ability to use department equipment such as cell phone, computer, copy machine, and fax machine.
13. Ability to travel overnight domestic and internationally fifty (50) percent of the time.
14. Ability to maintain confidentiality.

Physical Demands and Work Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, bend, kneel, climb stairs and walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
2. The work environment is usually a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Occasional exposure to outside elements. The noise level in the work environment is occasionally high. This position requires constant travel, which may involve exposure to extreme weather elements.