Manager Rehabilitation Operations at Kootenai Health – Coeur d'Alene, Idaho

Manager Rehabilitation Operations

About the Job

The Manager Rehabilitation Operations provides strategic and day to day operational oversight for all Rehabilitation services, ensuring cohesive performance across supervisory teams, office and administrative staff, and clinical teams. This role drives efficient workflows, supports high quality patient care, and maintains regulatory and quality compliance across all service areas. This role leads cross-disciplinary coordination, removes operational barriers, and strengthens team engagement, productivity, and resource utilization. Reporting directly to the Director of Rehabilitation Services, this position is entrusted with delegated authority to make operational decisions, advance improvement initiatives, and elevate departmental performance across all rehabilitation settings.

Responsibilities

• Manages daily operations across assigned rehabilitation settings (inpatient, outpatient, specialty programs)
• Translates strategic goals into operational plans, workflows, and performance expectations
• Monitors productivity, staffing, scheduling, and capacity management
• Ensures adherence to clinical standards, documentation requirements, and payer guidelines
• Supports budget management through labor optimization, supply oversight, and expense control
• Collaborates with physicians, nursing, case management, and ancillary departments to optimize
• Patient flow and outcomes
• Leads operational improvement initiatives using data and performance metrics
• Supports recruitment, onboarding, performance management, and staff development
• Escalates operational risks, access issues, and performance concerns proactively
• Relies on experience and judgment to plan and accomplish goals
• Regular and predictable attendance is an essential job function
• Performs other related duties as assigned
• Competent to meet age-specific needs of the unit assigned

Minimum Qualifications

• Masters degree in a Rehabilitation discipline or a Healthcare related field required
• Active Idaho licensed physical therapist, occupational therapist or speech/language pathologist preferred
• Minimum of 5 to 7 years’ of rehabilitation experience including a minimum of 2 years leadership experience required
• Strong operational, analytical, and team leadership skills
• Experience with productivity management, scheduling systems, and performance metrics

About Kootenai Health

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
• Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
• Employee referral program that pays you for helping great people join the team
• And much more

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today!

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.