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Client Services at ARIZONA BEHAVIORAL COUNSELING AND EDUCATION INC – Phoenix, Arizona

ARIZONA BEHAVIORAL COUNSELING AND EDUCATION INC
Phoenix, Arizona, 85051, United States
Posted on
NewSalary:$16 - $20Job Function:Customer Service
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About This Position

Join our team as a Client Services Employee and play a vital role in supporting individuals seeking behavioral health services. You will be the first point of contact for referred clients, providing compassionate and efficient assistance throughout their treatment journey.
Responsibilities:
  • Answer incoming phone calls and address client inquiries with professionalism and empathy.
  • Schedule client appointments and manage therapist calendars.
  • Provide ongoing support to clients regarding attendance, treatment questions, and billing inquiries.
  • Utilize our Electronic Health Record (EHR) platform to accurately record client information and manage appointments.
  • Generate reports to track client progress and ensure efficient service delivery.
  • Maintain accurate client records and ensure confidentiality.
  • Provide excellent customer service and foster a supportive environment for clients.
Minimum Requirements:
  • Excellent communication and interpersonal skills.
  • Strong time management and organizational abilities.
  • Demonstrated commitment to providing exceptional customer service.
  • Passion for helping individuals improve their well-being.
  • Basic computer skills and the ability to learn new software.

M-F 8-5 hours available

Job Location

Phoenix, Arizona, 85051, United States

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