Security Officer - Reception at Conway Medical Center – Conway, South Carolina

Position Summary: The Security Officer (SO) will be responsible for the safety of personnel and patients on hospital premises. Primarily the SO-R will be responsible for the direct oversight of the reception area of Conway Medical Center (CMC). Main responsibilities include cordially greet and receive hospital visitors, ascertain their needs and appropriately directs visitors and callers. The SO-R will provide accurate information to visitors regarding departmental policies, procedures and operations. The SO-R will answer telephone in lobby and directs call to appropriate designation and direct salesmen and other people on hospital business to appropriate departments. The SO-R is mindful of patient confidentiality and follows all related protocols. Additional duties may include, but not limited to floor patrols within the hospital as well as medical offices owned/operated by CMC. Upon request the SO-R will collect patient valuables and secure in the Security office safe until called for. The SO-R will routinely provide escort service to staff and visitors, daily lock and unlock of numerous buildings on campus, provide motor vehicle assist to staff and or visitors (i.e. jump start vehicles and assist with flat tires). The SO-R will respond to all alarm activation's and investigate cause; conduct monthly testing of alarms. At time will provide one on one observation of psychiatric patients. And assist in patient restraint (i.e. Emergency Department, Psychiatric unit) The SO-R will be responsible for the collection of all lost and found items and produce the proper documentation and location of owner of property when possible. The SO-R will keep a daily activity log of all activities and calls for service. Qualifications: Education:

• High school diploma or equivalent required

Experience:

• Previous law enforcement/security experience preferred

Licensure/Certification/Registration:

• Must successfully obtain South Carolina Law Enforcement Division (SLED) certification as South Carolina Certified Private Security Officer prior to first Security Shift required.

Special Skills:

• Exemplary core customer service skills strongly required
• Strong verbal and written communication skills required

Working Conditions:

• Occasional exposure to difficult patients.
• Potential exposure to blood borne and airborne pathogens
• Physical surroundings generally pleasant and comfortable
• Works near moving machinery.
• Temperature fluctuations occur frequently.
• Prolonged standing and walking required.