Store Manager- Greenfield in Huntersville, North Carolina at Stone Center- Huntersville

The Store Manager is responsible for leading all day-to-day operations of a newly established greenfield store location, including sales performance, workforce leadership, merchandising execution, safety compliance, and customer service excellence. This role plays a critical part in building store infrastructure, developing the team, establishing local customer relationships, and executing the OLS business strategy at the ground level.

This individual will collaborate cross-functionally with corporate and regional partners in HR, Marketing, Operations, Product, and Transportation, and is accountable for creating a culture rooted in OLS’s FORTITUDE values: Fun, Optimism, Respect, Teamwork, Integrity, Trust, Unity, Drive, and Empowerment.

• Oversee all store operations, including staffing, inventory, safety, sales, and customer service.

• Drive financial performance by managing budgets, cost controls, pricing, and margin performance.

• Build and develop a high-performing store team through recruitment, onboarding, training, coaching, and performance management.

• Establish a culture of proactive customer engagement and professional service.

• Lead daily, weekly, and monthly planning to align operational efforts with financial targets and sales goals.

• Monitor and optimize ERP system usage to improve workflows and data accuracy.

• Champion OLS’s safety culture; ensure safety protocols and equipment practices are upheld.

• Lead merchandising and marketing execution in alignment with corporate strategy while seizing local promotional opportunities.

• Collaborate with regional leadership to address slow or obsolete inventory, adjust product mix, and refine pricing strategies.

• Ensure store appearance, facilities, and displays meet brand standards.

• Represent OLS in the community and seek out business development opportunities to drive growth.

• Track and report on store KPIs, including 5-Star scores, profitability, and customer satisfaction.

• Manage conflict resolution, coaching, and disciplinary matters in alignment with company policy.

• Serve as the local point of contact for internal audits, compliance reviews, and security protocols.

• Participate in regional meetings and support neighboring stores as needed.

• Bachelor’s or Associate Degree in Business or related field preferred; equivalent industry experience considered.

• Minimum 3-5 years of experience in retail, distribution, or construction materials industry.

• At least 1 year of experience as an Assistant Store Manager or equivalent leadership role.

• Proven ability to build and manage a successful team in a startup or greenfield environment.

• Strong organizational, decision-making, and communication skills.

• High level of comfort with financials, including budgeting, forecasting, and profit/loss analysis.

• Demonstrated ability to manage priorities in a fast-paced, hands-on environment.

• Proficient with business systems (ERP, POS, inventory management tools).

• Must hold a valid driver’s license.

• Frequently required to stand, walk, and interact with customers and employees.

• Regularly required to lift up to 15 pounds; occasionally heavier materials may be moved with assistance.

• Periodic outdoor work in yard or warehouse environments, including exposure to weather elements.

• Ability to work extended hours as needed, including weekends during peak seasons.

This position is based onsite at the new greenfield location and will involve time both in-store and in outdoor yard/warehouse settings. Some travel may be required to attend meetings, trainings, or support neighboring locations. Candidate must be comfortable working in both office and field environments.

This is a full-time, exempt role. The typical schedule includes Monday through Friday operations, with additional hours and occasional Saturdays depending on seasonal business needs. Standard workweek is 50+ hours.