Case Manager - LOGAN, UT in Draper, Utah at Utah Case Management LLC

Utah Case Management provides case management and housing-related services to individuals enrolled in Utah Medicaid’s Target Adult Medicaid (TAM) and Housing Related Services and Supports (HRSS) programs. These services support individuals experiencing housing instability, homelessness, low income, or involvement with the justice system.

The Case Manager coordinates services that help clients obtain, establish, and maintain stable housing while connecting them with appropriate community resources and support systems. This includes working directly with clients, coordinating with service providers and community partners, maintaining accurate documentation, and following program requirements.

This is a hybrid position that combines remote documentation and administrative work with in-person client visits throughout assigned county. The position offers a flexible schedule, allowing employees to manage their own hours while meeting client contact requirements, program deadlines, and assigned responsibilities.

Please note: This position requires regular travel within Logan, UT and in-person visits to correctional facilities to meet with clients.

Client Case Management and Housing Coordination

• Maintain required weekly face-to-face contact with assigned clients and assess their individual needs, goals, and barriers to stable housing.

• Coordinate housing-related services and connect clients with appropriate housing opportunities, community resources, and support services.

• Support clients in working toward obtaining and maintaining stable housing, monitor progress, and follow up on identified needs.

• Build and maintain professional relationships with clients, families when appropriate, service providers, and community partners.

• Travel throughout assigned county to meet with clients, including required visits to correctional facilities.

• Coordinate visits and communicate with facility personnel and other service providers as needed to support client services.

• Collaborate with other Case Managers and team members to coordinate services, address client needs, and maintain continuity of care.

• Attend required staff meetings and company trainings.

• Complete and maintain accurate, timely client documentation, assessments, service records, and other required paperwork in accordance with Medicaid, program, and company requirements.

• Document client contacts, services provided, coordination efforts, and follow-up activities to support accurate records and appropriate billing.

• Maintain client confidentiality and follow applicable privacy, security, and company policies.

• Manage schedules, documentation deadlines, and assigned responsibilities independently in a flexible, hybrid work environment.

Required:

• Current Utah Case Management Certification or an applicable Utah SSW license, maintained in good standing.

• Valid driver's license and ability to travel to client appointments and correctional facilities.

• Utah resident living in Logan, UT.

• Ability to meet weekly in-person client contact requirements and manage travel throughout the assigned service area.

• Strong written and verbal communication skills.

• Ability to maintain accurate, organized, and timely documentation.

• Ability to work independently, manage competing priorities, and meet deadlines.

• Professionalism and the ability to establish and maintain appropriate client and community relationships.

Preferred:

• One to two years of case management experience.

• Experience working with individuals who are low-income, experiencing homelessness or housing instability, or involved with the justice system.

• Experience coordinating housing services, navigating community resources, or supporting individuals with complex service needs.

• Familiarity with Medicaid-funded services, service documentation, and confidentiality requirements.

• Employment type: part-time or full-time

• Schedule: Flexible; employees manage their own hours while meeting client needs, required contact schedules, documentation deadlines, and company expectations.

• Work arrangement: Hybrid, with remote documentation and administrative work and in-person client visits.

• Service area: Logan, UT

• Travel: Regular local travel is required, including visits to correctional facilities.

• Technology: Employees must be able to use personal devices as required for their work responsibilities.

Compensation is based on the type of work performed. This position includes separate billable and non-billable hourly rates.

• Billable rate: For eligible client-related services that can be billed to Medicaid, subject to applicable billing and documentation requirements.

• Non-billable rate: For eligible work-related activities that are not directly billable to a client, such as required training and team meetings.