Barista in Conway, South Carolina at Conway Medical Center

Position Title: Barista

Position Summary: The Barista will be responsible for crafting exceptional coffee and tea beverages while providing excellent customer service in a fast-paced environment. Qualifications

Education:

• High school diploma or equivalent preferred.

Experience

• Three (3) years’ experience working as a Barista preferred.
• One (1) year of experience working in a fast-food environment required.

Duties & Responsibilities:

• Customer Service:
  • Greet customers warmly and take their orders accurately and efficiently.
  • Provide knowledgeable responses to questions regarding menu items and ingredients.
  • Maintain a friendly and approachable demeanor throughout customer interactions.
• Beverage Preparation:
  • Prepare espresso-based drinks, teas, and other beverages following recipes and quality standards.
  • Operate coffee brewing equipment, grinders, and other machinery correctly and safely.
  • Ensure beverages are prepared quickly without compromising quality.
• Quality Control:
  • Uphold high standards of beverage quality and consistency.
  • Monitor freshness of ingredients and discard expired items promptly.
  • Taste-test drinks regularly to ensure adherence to taste and presentation guidelines.
• Cleanliness and Maintenance:
  • Keep work areas, equipment, and utensils clean and sanitized.
  • Follow all food safety and sanitation procedures.
  • Perform routine cleaning and maintenance tasks for equipment.
• Team Collaboration:
  • Work collaboratively with team members to maintain a smooth workflow.
  • Communicate effectively with colleagues and supervisors to ensure efficient operations.
  • Assist in training new baristas as needed.
• Cash Handling:
  • Process customer payments accurately using POS systems.
  • Handle cash, credit, and debit transactions responsibly.
  • Maintain accurate cash drawer balances at the end of shifts.
• Customer Experience:
  • Ensure customers have a positive experience through attentive service and a welcoming atmosphere.
  • Address customer concerns or complaints promptly and professionally.
  • Anticipate customer needs and provide personalized recommendations when appropriate
• Effectively utilize strong organizational skills.
• Consistently display effective verbal communication skills.
• Complete other duties as assigned by department leadership