Senior Content Analyst in India at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Content Analyst based in India.
This role is an opportunity to take ownership of high-impact payer and provider intelligence within a data-driven healthcare environment. You will ensure that complex, inconsistently structured records are accurately mapped into governed data hierarchies. The position combines US healthcare market-access expertise with hands-on data analysis, research, quality management, and governance. You will work across Product, Engineering, Content, Delivery, and Client Success teams in a global environment. You will also contribute to improving processes and operationalizing AI/ML-assisted mapping while maintaining appropriate human oversight. The role offers meaningful scope to influence data quality, product improvements, and scalable content operations.
- Map payer, plan, HCP, and provider records into governed hierarchies by reconciling inconsistent names, identifiers, relationships, and structures across multiple data sources.
- Conduct online and source-based research to validate and enrich records, including plan types, parent organizations, PBM relationships, provider affiliations, and other relevant attributes.
- Assign confidence ratings, document mapping rationale, prepare outputs for senior review, and perform quality control on junior-analyst work.
- Monitor, cleanse, validate, and enrich data while identifying and resolving exceptions and recurring data-quality issues.
- Establish and maintain data quality standards, data dictionaries, metadata, data lineage, governance policies, procedures, and documentation.
- Conduct data profiling and analysis, identify root causes of data-quality problems, and recommend practical improvements.
- Develop and maintain data-quality dashboards, scorecards, reports, and other data-management tools using modern analytics technologies.
- Collaborate with Product, Engineering, Operations, Content, Delivery, and Client Success teams to integrate data-management processes into development and delivery workflows.
- Support continuous improvement and automation initiatives, including the responsible operationalization of AI/ML-assisted mapping with appropriate human oversight.
- Train colleagues and end users on data-management, mapping, governance, and quality best practices.
- Help ensure data-management practices align with applicable privacy, security, and regulatory requirements.
- Gather feedback from internal users and external clients and translate their needs into meaningful improvements to data products and processes.
- Bachelor’s or Master’s degree in Pharmacy, Biotechnology, Engineering, Life Sciences, or a related discipline.
- 3–5 years of relevant experience in payer analytics, formulary or claims data management, content mapping, data governance, or a closely related field.
- Strong understanding of formulary data, patient claims data, data quality, metadata management, data lineage, and data governance principles.
- Experience with payer and/or HCP/provider mapping, content research, SQL, data modeling, and database management systems.
- Experience with master data management (MDM), data profiling, and data-analysis tools.
- At least 2 years of combined professional experience working with United States healthcare data.
- Advanced proficiency in Excel and Power BI for analysis, reporting, visualization, and dashboard development.
- Knowledge of data privacy, security, and regulatory compliance requirements.
- Experience with Reltio, Informatica, or comparable master data management platforms is desirable.
- Familiarity with Snowflake is a plus.
- Strong analytical thinking, attention to detail, critical reasoning, and the ability to work effectively in a fast-paced environment.
- Ability to translate complex data and mapping concepts into clear, actionable communication for technical and non-technical stakeholders.
- Strong written, verbal, presentation, collaboration, task-management, and conflict-resolution skills.
- Demonstrated ability to mentor colleagues, share knowledge, exercise sound judgment, and identify opportunities for automation and process improvement.
- Comfortable collaborating with global stakeholders across different teams, cultures, and time zones.
- Must be legally authorized to work in India without employer sponsorship.
- Remote work opportunity within India.
- Exposure to global healthcare data, market-access analytics, and payer/provider intelligence.
- Opportunity to work with cross-functional teams spanning Product, Engineering, Content, Delivery, and Client Success.
- Hands-on involvement in data governance, master data management, analytics, and AI/ML-assisted data operations.
- Professional development through knowledge sharing, mentoring, and exposure to modern data-management practices.
- Opportunity to contribute directly to data quality, operational efficiency, and product improvements.
- Compensation and other employment benefits are determined by the hiring company and applicable local employment terms.