Service Hub Front Desk Receptionist in Pleasant Grove, Utah at Veracity Insurance Solutions

At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.

Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.

We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.

We’re growing fast and want you to be a part of it!

We’re seeking a talented, detail-oriented Service Hub Front Desk Receptionist to join our team. This position is on site. Reporting to the Office Manager / Service Hub Lead this role will be responsible for creating a welcoming experience for visitors, supporting daily office operations, managing front desk activities, and providing administrative support to ensure the office operates efficiently.

Key Responsibilities

• Greet employees, clients, and visitors while providing a professional and welcoming front desk experience
• Direct visitors to the appropriate department or team member and notify employees when guests arrive
• Answer, screen, and route incoming phone calls to the appropriate individual or department
• Maintain a clean, organized, and welcoming reception area
• Receive, sort, and distribute incoming mail and deliveries
• Sign for, log, and notify recipients of incoming packages
• Prepare and coordinate outgoing shipments, including packaging, labeling, and scheduling carrier pickups
• Order, monitor, and maintain inventory of office supplies
• Prepare conference rooms and meeting spaces by ensuring seating, materials, technology, and room readiness
• Restock kitchen and common area supplies, including snacks and beverages
• Monitor shared office spaces throughout the day and address supply or organization needs
• Monitor shared email inboxes, respond to routine inquiries, and route requests to the appropriate team members
• Complete administrative tasks and office support projects as assigned
• Maintain accurate records related to deliveries, office supplies, and front desk activities
• Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications

• High school diploma or equivalent required
• Additional education or administrative experience preferred
• Previous experience in a receptionist, front desk, office coordinator, administrative support, or customer service role preferred
• Strong verbal and written communication skills
• Excellent organizational skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office, Google Workspace, or similar office productivity applications
• Friendly, professional, and customer-focused approach
• Reliable with the ability to work independently and maintain a high level of professionalism
• Ability to lift and carry packages and office supplies up to 30 pounds
• Ability to move throughout the office to prepare meeting spaces and support daily office operations

Perks

• Health, dental, and vision plans
• Amazing work-life balance with 4 weeks of Paid Time Off
• 10 Paid Company Holidays with 2 floating holidays
• 401K Programs with employer match
• Personal assistance programs for support in a healthy personal and work life

Why Veracity?

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

• Engage in groundbreaking projects that are reshaping the insurance landscape
• Collaborate with a group of dedicated, like-minded professionals
• Experience a culture that prioritizes growth and development

Compensation Range: $16/hr - $18/hr

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

If you need accommodation, please let us know during the interview process.