System Analysis Associate III - HR Data Mgmt in India at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Analysis Associate III - HR Data Mgmt based in India.

This role is an opportunity to support critical HR technology systems and help ensure a seamless experience for internal users.
You will provide hands-on support for HR systems, investigate technical issues, and drive timely and effective resolutions.
The position combines system troubleshooting, data quality management, audits, data conversion, and process improvement.
You will work closely with cross-functional teams and business stakeholders in a collaborative, service-oriented environment.
Attention to detail and strong analytical thinking will be essential for maintaining accurate HR data and reliable system processes.
You will also contribute to improving documentation, workflows, and operational practices as systems and business needs evolve.
This fully remote position is well suited to a technically minded professional who enjoys solving problems, supporting users, and continuously learning new technologies.

• Provide responsive and effective end-user support for HR systems through a structured ticketing process, investigating technical inquiries and driving them through to resolution.
• Troubleshoot HR system issues, conduct detailed research, identify root causes, and implement appropriate solutions.
• Perform regular audits and data-quality checks to maintain the integrity, accuracy, and consistency of information within HR systems.
• Support data conversion activities, including mass data loads, while ensuring information is transferred accurately and efficiently.
• Collaborate with cross-functional teams and internal partners to resolve issues, coordinate activities, and contribute to successful project outcomes.
• Analyze recurring system and operational challenges and recommend process improvements that increase efficiency and improve the internal user experience.
• Assist with the implementation and adoption of system or process changes within HR technology environments.
• Review, maintain, and update work instructions and process documentation to ensure they accurately reflect current systems, workflows, and standards.
• Prioritize tickets, audits, projects, and other responsibilities effectively while maintaining a high standard of accuracy and service.
• Communicate technical information clearly and professionally to stakeholders with varying levels of technical expertise.
• Take ownership of assigned work, follow through on commitments, acknowledge mistakes constructively, and incorporate feedback to continuously improve.
• Share knowledge and collaborate with team members to strengthen support processes and promote effective problem-solving practices.

• Bachelor's degree is required, preferably in Computer Science, Information Technology, Health Informatics, or a related discipline.
• At least 2 years of relevant professional experience in system troubleshooting, technical support, HR technology, or a similar role.
• Previous experience supporting and troubleshooting HR systems is preferred, particularly in an environment involving enterprise HR platforms.
• Experience with data conversion, mass data loads, or other HR data management activities is an asset.
• Strong analytical and problem-solving abilities, with the capacity to investigate complex issues, identify practical solutions, and implement resolutions effectively.
• Excellent attention to detail and a strong commitment to data accuracy, quality, and process consistency.
• Strong customer-service orientation, with the ability to understand user needs and communicate technical information clearly and professionally.
• Excellent written and verbal communication skills, with the confidence to work with team members, cross-functional partners, and business stakeholders.
• Strong organizational and time-management skills, with the ability to prioritize multiple tickets, audits, projects, and deadlines effectively.
• Collaborative and team-oriented approach, with a willingness to share knowledge and contribute to collective problem-solving.
• Demonstrated accountability, ownership, adaptability, and openness to feedback.
• Ability to learn new systems, technologies, and processes quickly and operate effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Comfortable working independently in a fully remote environment while maintaining proactive communication and consistent follow-through.
• Availability to work a second shift/afternoon schedule.

• Fully remote position based in India, providing the flexibility and convenience of working from home.
• Full-time employment within a global, collaborative HR technology environment.
• Opportunity to work with enterprise HR systems and gain experience across troubleshooting, data management, system audits, and process improvement.
• Exposure to cross-functional projects and collaboration with diverse internal stakeholders.
• Opportunity to contribute to improvements that directly enhance HR technology operations and internal user experience.
• Professional development through continuous learning, exposure to evolving systems, and opportunities to expand technical and analytical capabilities.
• Supportive, team-oriented environment that values accountability, knowledge sharing, service excellence, and continuous improvement.
• Opportunity to build a career in HR technology, systems analysis, and enterprise data management.