AV Field Engineer - Level 2 in Fremont, California at Avidex

Position Summary:

The Audiovisual (AV) Field Engineer - II provides technical commissioning and field engineering support for integrated AV/IT systems. This role combines system configuration, programming, testing, troubleshooting, and documentation to ensure systems perform as designed and are ready for client acceptance.

Working closely with project managers, engineers, installation teams, programmers, and clients, this position provides intermediate technical expertise across audio, video, control systems, DSP, and networking.

• AV/IT system commissioning and testing
• System configuration and troubleshooting
• Control system programming and editing
• Audio and video system configuration
• DSP configuration and tuning
• TCP/IP networking and digital communications
• Video display setup and color balancing
• Technical documentation and system closeout
• Client training and technical support
• Cross-functional project collaboration

What You'll Do

• Commission, test, configure, and troubleshoot integrated AV/IT systems
• Load, test, and edit control system code and graphical user interface files with remote assistance as needed
• Configure audio, video, control, conferencing, DSP, and networked AV systems
• Set up, test, and color balance video displays
• Perform system testing, identify deficiencies, and support punch list resolution through final client acceptance
• Verify systems are complete and operating in accordance with project documentation and requirements
• Maintain accurate field documentation, configuration files, programs, and system markups
• Partner with project and installation teams to resolve technical issues and support successful project completion
• Provide system training to clients and support the development of newer Field Engineers as assigned
• Follow required safety practices while working at customer and construction sites

What We're Looking for

• High school diploma or GED required; Associate degree or equivalent relevant experience preferred
• 4+ years of AV/IT field engineering, commissioning, or related technical experience
• Intermediate knowledge of integrated audio, video, control, conferencing, DSP, and networking systems
• Experience with AV platforms such as Crestron, Extron, QSC, AMX, Biamp, BSS, or similar technologies
• Experience loading, testing, troubleshooting, and making basic edits to control system code and graphical user interfaces
• Working knowledge of TCP/IP networking, digital communication protocols, and programming languages such as Python, HTML, C# Pro, or similar
• Strong troubleshooting, communication, customer service, and organizational skills
• AVIXA CTS and CompTIA A+ or equivalent certifications, or ability to obtain both within one year of hire
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel
• Ability to safely perform the physical requirements of field-based AV work, including lifting up to 50 pounds with assistance and working in active construction environments

Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.

We pride ourselves on technical expertise, teamwork, and a commitment to excellence. Our teams partner closely with clients to deliver thoughtful solutions and long-term value.

What we offer:

• Competitive compensation plan
• Health, dental, and vision benefits
• 401(k) retirement plan with employer match
• Up to 120 hours of PTO (accrued)
• 10 Paid Holidays
• 8 hours to volunteer on your favorite cause
• Opportunities for professional growth and development
• Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.