Parts Advisor in Baytown, Texas at Bayway Auto Group

Wisch Auto Group is an award-winning and growing auto group in the Houston and surrounding area that holds a reputation of excellence and prides itself on its commitment to customer satisfaction! We truly value our team members, as they hold the most important job there is, ensuring that our customers have a wonderful car buying experience. We offer competitive pay & benefits and enjoy rewarding and recognizing them for outstanding effort and results. We are currently searching for a Parts Advisor who has a high level of integrity, is hardworking and motivated to join our team.

Position Summary

Position: Parts Advisor

Classification : Full Time; Non -Exempt

Reports To: Parts Manager

Work Location: In person; 5225 I-10, Baytown TX

Essential Duties include but are not limited to:

• Expert Advising: Serve as the primary point of contact for customers and technicians, using your Stellantis knowledge to identify and quote the correct parts from the very first time.
• Inventory and Order Management: Execute orders, manage returns, and process cores and warranties by following our optimized processes to minimize errors and maximize efficiency.
• Financial Accuracy: Ensure the correct invoicing of all parts and the allocation of additional charges like freight, contributing directly to the department's profitability.
• Team Collaboration: Work closely with all workshop staff, maintaining fluid communication and respecting processes to guarantee fast, high-quality service.

Knowledge, Skills & Abilities:

• Excellent customer service and communication skills.
• Professional appearance and work ethic.
• Essential Requirement: Demonstrable experience with Stellantis (Mopar) parts.
• Additional Experience: Experience with the CDK system is a plus.
• Previous experience as a Parts Advisor in a dealership setting.
• Top-tier communication and customer service skills.
• High attention to detail and a strong commitment to accuracy.
• A valid driver's license.

Relevant Work Experience & Other Requirements:

• Must be 18 years of age
• All applicants must pass pre-employment screening which includes Background Check, Drug Test, and MVR
• Must have clean driving record, and be licensed for a minimum of 3 years to be insurable
• Must be able to work Saturdays and up to 40 hours per week

Physical Requirements:

• Must be able to drive, stand, bend, and/ or walk for extended periods of time
• Lift up to 50 pounds

Compensation & Benefits:

• Competitive Pay
• Paid Time Off
• 401K retirement plan & annual employer match
• Health, Vision, and Dental benefits
• Health Savings Account
• Company Paid Life Insurance
• Disability, Voluntary Life, & Supplemental plan options
• Discounts, perks, and incentives
• Paid Training
• Opportunity for Growth & Development
• Safe & Team Oriented Work Environment