Overnight Houseperson in Nashville, Tennessee at Fairlane Hotel

OVERNIGHT HOUSEPERSON

Fairlane Hotel | Nashville, TN
Full-Time | Hourly | On-Property

POSITION SUMMARY

Fairlane Hotel is seeking an Overnight Houseperson to support the Housekeeping team in maintaining cleanliness and appearance throughout the hotel during evening and overnight shifts (3pm-11pm and 10pm - 6am).

This role responds to guest requests, strips and prepares vacant rooms, assists Room Attendants and the Executive Housekeeper with daily priorities, keeps public areas, storage closets, and guest floors guest-ready, and supports overnight hotel team.

RESPONSIBILITIES

Guest Room & Floor Support:
- Strip linen and trash from vacant/checked-out rooms to prepare for Room Attendants
- Deliver housekeeping items (irons, ironing boards, hair dryers) to guest rooms upon request
- Assist Room Attendants with heavy lifting, room turns, and special requests to keep the floor on pace
- Report lost and found items, maintenance issues, and room discrepancies

Public Area & Deep Cleaning:
- Clean and maintain hallways, storage rooms, closets, and all guest areas
- Perform deep cleaning, including shampooing carpets, washing windows, light fixtures, and guest elevators
- Restock housekeeping closets on each floor and replenish linen carts as needed

Daily Operations:
- Receive assignments, keys, radio, and special guest requests at the start of shift
- Check and replenish supplies and cleaning tools throughout the day
- Return radio and keys at the end of shift
- Follow all company safety, security, and confidentiality policies and procedures

QUALIFICATIONS
Required:
- Excellent customer service skills and a team-first attitude
- Ability to follow detailed daily assignments and respond quickly to changing priorities
- Ability to stand, walk, bend, and stoop for extended periods; lift, carry, push, and pull up to 50 lbs
Preferred:
- Experience supporting Room Attendants in a fast-paced, high-occupancy hotel
- Prior housekeeping or related experience
*This position requires the successful completion of a criminal background check on BackgroundChecks.com. (Note: A conviction record will not automatically disqualify an applicant)

SCHEDULE
On-property, overnight position with varying schedules based on business needs, including weekends and holidays.

BENEFITS
- PTO beginning on the first day of hire
- 401(k) program, eligible after 6 months
- Health, dental, and vision insurance effective the first of the month following 30 days of employment for full-time associates
- Complimentary parking
- Discounted meals at Modern Love
- Opportunities for advancement within a growing boutique hotel group
Fairlane Hotel is an equal opportunity employer committed to building a team that reflects the diversity of Nashville and the guests we serve.