Insurance Plan Specialist in Angier, North Carolina at Lane & Associates Family Dentistry

Now Hiring: Insurance Plan Specialist

We are currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.

This position has openings in our Angier and Durham Miami offices.

Daily, Weekly, & Monthly Tasks include (but are not limited to):

• Review practice schedules for upcoming patient appointments

• Contact insurance providers via phone and web portals for verification and eligibility

• Create and maintain insurance plans in Denticon:

  • Enter group numbers, employer info, maxes, and deductibles

  • Record exceptions such as non-duplication, waiting periods, and clauses

  • Input benefit details, including frequencies and age limitations

  • Attach correct fee schedules and update patient profiles accordingly

• Monitor for and prevent plan duplication

• Support treatment plan accuracy through updated insurance data

• Assist with additional administrative duties as needed

What You Bring:

• Detail-oriented with strong organizational, communication, and analytical skills

• 1–2 years of experience in a dental office or dental insurance billing environment (required)

• Solid knowledge of dental insurance billing, A/R, and fee schedules

• Effective problem-solving skills, especially with denied claims

• Professional, team-oriented, and dependable

• Comfortable with computers and dental management software

• High School Diploma or GED required

• Ability to lift up 15- 20

Why You’ll Love Working Here:

• Competitive pay!

• Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!

• 401(k) Employer Contribution Plan (after 90 days!)

• Quarterly Performance Bonus Opportunities!

• Employee Assistance Program!

• Uniform Allowance!

• Paid Time Off & Paid Holidays!

• Fridays off at 2 PM!

• Volunteer opportunities with our Smile Squad to earn awesome prizes!

• Fun team events, giveaways & social campaigns year-round!

• Birthday and Work Anniversary surprises sent directly from our owners!

• Employee discounts at major retailers!

• and so much more!