Community Engagement Program Assistant in Rockville, Maryland at Educology Solutions

SUMMARY

The Community Engagement Program Assistant provides administrative, coordination, documentation, and outreach support to the Community Engagement Team within the Office of Broadband Programs. Reporting to the Community Engagement Manager, this role helps ensure that meetings, program activities, stakeholder communications, performance information, and vendor/contractor deliverables are organized, timely, and accessible.

The Program Assistant works collaboratively with County personnel to advance the Community Engagement Team’s objectives, supporting a broad range of access-media operations, community outreach, and program-management activities.

DUTIES & RESPONSIBILITIES

The Community Engagement Program Assistant shall:

Coordinate meetings, calendars, events, and other Community Engagement Team activities, including scheduling, logistics, attendee communications, and follow-up actions.

Provide administrative and programmatic support for Community Engagement Team projects and initiatives.

Coordinate professional communications with internal personnel, external stakeholders, vendors, contractors, and community partners, under the direction of the Community Engagement Manager.

Monitor, collect, organize, and maintain analytics, performance information, and other program documentation.

Establish and maintain an orderly archive of deliverables and supporting materials received from selected vendors and contractors.

Assist with social-media activities, including the collection and organization of social-media statistics and related performance information.

Support the preparation, organization, and presentation of Community Engagement

Team performance metrics and access-media operations performance measures.

Track time-sensitive tasks, deadlines, action items, and recurring reporting requirements.

Perform other related administrative, coordination, documentation, and outreach-support duties necessary to achieve Community Engagement Team objectives.
Contract personnel are expected to work closely and collaboratively with County staff in support of the team’s mission.

REQUIRED QUALIFICATIONS

Professional Skills and Competencies. The successful candidate must demonstrate:

Strong written, verbal, interpersonal, and presentation communication skills.

Professional business etiquette and the ability to communicate effectively by email, telephone, text, and virtual-collaboration platforms.

Strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple concurrent priorities.

Ability to work effectively under time-sensitive deadlines while maintaining accurate and complete records.

Ability to collect, manage, organize, and present analytical or performance-related data.

Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Ability to coordinate calendars, meetings, events, and stakeholder communications.
Ability to work productively in both onsite and remote work environments.

Candidates should possess relevant experience supporting programs, projects, community engagement activities, communications, administrative operations, or related functions. Demonstrated experience managing calendars, coordinating meetings, maintaining documentation, communicating with diverse stakeholders, and supporting data or performance reporting is essential.