Business Systems Analyst-Principal in Seattle, Washington at King County

King County Business Resource Center (BRC) is seeking a Business Systems Analyst – Principal (BSA) to join our team! This role serves as the lead consultant for enhancing and sustaining King County’s Oracle Business Intelligence (BI) services, providing strategic direction, technical expertise, and enterprise-level solutions that support critical business functions. This position partners with stakeholders at all levels of the organization to translate business strategies into scalable analytics solutions, while driving end-user adoption and effective change management.

Operating in a fast-paced environment, the Principal Analyst brings strong project management capabilities, advanced technical expertise in Oracle BI, and a sharp attention to detail. This role guides system evaluation and implementation, ensures quality through oversight of testing and delivery, and mentors team members while influencing enterprise standards and championing continuous improvement through data-driven decision-making.

ABOUT THE BUSINESS RESOURCE CENTER

The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies.

BI Insights Team:
This team specializes in developing and managing business intelligence analytics across King County’s Oracle ERP and other enterprise systems. The team collaborates closely with business partners and county departments to deliver meaningful analytics and operational reporting in support of county operations. The team is committed to expanding the use of analytics tools, improving data literacy, and enhancing ERP data governance across the county.

ABOUT THE BUSINESS RESOURCE CENTER OVERVIEW The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies.

BRC Director’s Office: This team provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems. They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems.

BI Insights Team: This team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur. This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations. The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county.

Financials and Procurement Team: This team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud and Supplier Cloud, and SAP Concur travel systems. The team collaborates with our business partners and county departments to deliver finance, procurement, travel expense and treasury services across all county business operations.

HR and Payroll System Team:This team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, and payroll services across all county business operations.

Shared Services Team: This team specializes in training, change management, and help desk support, along with system security, administration, and licensing. There is also a highly skilled and technical team of DBAs who manage day to day running and performance of the systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches.

What people have said about working in the Business Resource Center.

"The Business Resource Center provides an environment with highly diverse work groups and business partners, offering opportunities for professional growth and challenges, learning new skills and the latest technology and applications."

"Employee ideas and contributions are highly valued and supported by supervisors and managers, and employees are able to offer solutions to issues that can be brought before business partners and stakeholders."

"Employees have the freedom to manage their own workload, which is both challenging and rewarding. Work involves not only resolving issues and finding the root cause of problems, but also interacting directly with business partners and experiencing the positive feedback of their appreciation."

"The job is constantly evolving, providing new professional challenges and opportunities for growth, and this comes with a supportive environment with others around you who are rooting for your success as much as their own."

To be considered for this opportunity, you must at a minimum demonstrate the knowledge, skill, and ability to:

• Maintain strong business partner relationships and a deep understanding of organizational strategies, processes, and enterprise priorities.
• Lead system scope and objectives in alignment with business needs, end-user requirements, and enterprise business processes.
• Assess, plan, execute, and advise on change management strategies to ensure successful end-user readiness and adoption of BI solutions.
• Lead or oversee complex BI solution design efforts across highly complex business domains, ensuring alignment with organizational and technology priorities.
• Evaluate, recommend, and lead the adoption of new and emerging tools, technologies, and analytics capabilities.
• Develop and present enterprise-level proposals for system enhancements, modernization, or replacement to support continuous business improvement.
• Oversee and approve testing strategies and processes, ensuring validation of business outcomes, data integrity, and production readiness.
• Conduct feasibility studies, risk assessments, and cost/benefit analyses to support system investments and technology decisions.
• Provide leadership through consultation, mentorship, and performance support, including monitoring progress, resolving obstacles, and advising teams.
• Serve as a subject matter expert for enterprise ERP and BI ecosystems such as Oracle E-Business Suite, PeopleSoft HCM, and enterprise performance and budgeting systems.
• Lead or influence work that is critical to enterprise operations and organizational decision-making.

We are looking for candidates who:

• Have extensive experience in Business Intelligence, Information Systems, Computer Science, Finance, or related fields, with advanced certifications or equivalent expertise in Oracle Analytics technologies.
• Possess strong technical knowledge of SQL, data warehousing concepts, and ETL tools (e.g., Oracle Data Integrator or Informatica), with experience working in large-scale data environments (10TB+).
• Bring hands-on experience with Oracle Analytics Server (OAS) and enterprise reporting tools such as BI Publisher, Blitz Reporting or similar platforms.
• Demonstrate experience with enterprise systems such as Oracle E-Business Suite, PeopleSoft HCM, and Oracle Planning and Budgeting Cloud Service.
• Have a proven track record of delivering enterprise-wide BI solutions, including leading implementations, upgrades, and disaster recovery efforts.
• Build and maintain strong relationships with business partners and IT stakeholders, effectively navigating competing priorities and aligning solutions to organizational goals.
• Lead collaboratively with a focus on engagement, communication, coaching, and team development in complex organizational environments.
• Collaborate with Enterprise Architecture to develop technology roadmaps and lead system upgrades aligned with organizational strategy.
• Demonstrate strong project leadership skills, including leading complex initiatives, coordinating cross-functional teams, and delivering outcomes in fast-paced or ambiguous environments.
• Are skilled in change management and driving adoption of BI solutions across diverse user groups.
• Show adaptability, sound judgment, and the ability to navigate competing stakeholder perspectives.
• Bring experience or interest in advancing analytics capabilities, including data governance, emerging technologies, and AI/ML applications in BI.

WORK SCHEDULE: This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday.

UNION REPRESENTATION: This position is represented by Protec17: Information Technology.

WORK LOCATION: The BRC BI Insights team team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building 401 5th Avenue Seattle, Washington, 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

SUPPLEMENTAL INFORMATION:

• The successful candidate will be required to pass a thorough background and reference check.

Are you ready to APPLY?

The recruitment for this position is open to all candidates. A completed King County Application is required. We highly recommend that you also provide a resume and cover letter.

This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months. If you have any questions, please contact Brittney Marzest, by e-mail at bmarzest@kingcounty.gov

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.