Information Services Systems Technician in Spokane, Washington at Unify Community Health on Mission Avenue
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Job Description
City: Spokane
State/Territory: US-WA
Employment Duration: Full time
Offer Relocation: No
Excempt Status: Non-exempt
ID: 16708
Description:
Join our team as an Information Services Systems Technician on-site at Unify Community Health on Mission Avenue in Spokane, WA.
The IS Systems Technician performs installation, maintenance, repair and wiring of various workstations, peripherals, telecommunications, and general technology related equipment. This position conducts on-site support including analysis, diagnosis and solutions for hardware and software problems. Utilizes various problem-solving tactics in order to create and implement corrective solutions.
Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Visit us at www.yvfwc.com to learn more about our organization.
Position Highlights:
$24.63-$30.17 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You’ll Do:
Provides front line support of technology to staff. Services may include, setup, configuration, installation, trouble shooting and general maintenance of computers, phones, printers, video conferencing, and other technical equipment
Analyzes, diagnoses and resolves computer equipment malfunctions and software problems on workstations
Analyzes and resolves problems with technology related to peripherals including phones, printers, keyboards, and integrated hardware
Assists users with technical problems and partners with them to find alternative or temporary solutions when not able to meet the immediate need
Maintains detailed documentation for equipment inventory and software installation/maintenance and enters this information in the appropriate system
Actively participates in the department strategic planning process
This position requires the ability to travel long distances by automobile to remote locations for support purposes of YVFWC sites as needed or assigned
Performs other duties as assigned
Qualifications
High School Diploma or General Education Diploma (GED)
Certification of completion from a vocational or technical school is preferred
2 years’ experience providing technological or desktop support is preferred
Valid Driver’s License and proof of automobile liability insurance coverage
Knowledge/Skills
Knowledge of installation and troubleshooting techniques for hardware, peripheral and software applications
Ability to establish and maintain effective working relationships with staff at all corporate levels
Ability to interact with customers in a professional manner
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
Ability to deliver outstanding customer service
Effective verbal, written and listening communication skills
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.