Business Development Coordinator at Custom Flavors – San Clemente, California

Position Summary and Purpose:

The Business Development Coordinator identifies new customer targets, generates new business opportunities, and supports our sales team in technical conversations regarding product development.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinate and schedule meetings between key decision-makers and the appropriate regional Account Executives.
• Identify potential new customers and develop strategies to establish and build working relationships.
• Create tailored marketing materials that clearly communicate Custom Flavors’ unique value propositions to prospective clients.
• Act as a liaison between the Applications Lab and the Sales Team to ensure the successful delivery of customized product prototypes aligned with client needs.
• Assist the Sales Team with technical conversations involving food, beverage, and supplement product development, providing a deeper understanding of how flavors are used in various applications.
• Curate and maintain the existing Customer Relationship Management (CRM) system by updating contacts and engage with prior opportunities to reopen potential relationships.
• Additional duties as assigned.

Required Skills and Abilities:

• Ability to effectively communicate with all colleagues, levels of management, vendors, and customers.
• Strong understanding of flavor applications across various product categories, including food, beverage, and supplements.
• Experience with Customer Relationship Management (CRM) software, preferably in a business development or sales support role.
• Ability to manage multiple projects and deadlines, ensuring timely coordination between teams and clients.
• Excellent verbal and written communication, with the ability to translate technical information into client-friendly language.
• Strong interpersonal skills with the ability to develop and maintain professional relationships with clients and internal teams.
• Ability to anticipate challenges and proactively find solutions.

Physical Demands:

The physical responsibilities described here must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit, stand, bend, as well as talk and hear. Specific vision abilities required by this job include close vision. Must be able to regularly use hands to handle or feel objects, tools, or controls, reach with hands and arms, and climb stairs. The position requires the ability to occasionally lift, push, or pull office and lab products and supplies up to 25 pounds.

Working conditions:

This position works remotely the majority of the time. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the work environment is typically quiet.

Up to 25% travel will be required to attend trade shows, targeted customer visits, and onsite sales meetings.

Position Type / Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday - Friday, 8:00 am – 4:30 pm.

Education and Experience:

• 2+ years of exposure to marketing, sales, and/or customer relations required.
• 3+ years in the Food, Beverage, or Supplement industry required, with a focus on Product Development preferred.
• Understanding of flavors and their applications in various product types strongly preferred.
• Bachelor's degree in Business, Marketing, or related field preferred.

The listed base compensation hiring range for this role does not include on-target earnings. Including base compensation, the expected total OTE in the first year is $85,000-$95,000 USD.