Part-Time Patient Service Rep - UT Medical Center Practice at University Physicians' Association – Knoxville, Tennessee

If you are looking for a part-time career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition, we are committed to being a great place to work for all team members.

We also offer a great comprehensive benefit package for all employees who average 20+ hours per week that includes:

• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Centers

Job Responsibilities:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

• Ability to multi-task
• Strong communication skills
• Time management and organizational skills
• Attention to detail