Global Freight Management Specialist at Sonance – San Clemente, California

Description: Global Freight Management Specialist
About SonanceAt Sonance, we bring sound to life in the most innovative and seamless ways possible. Nestled in sunny Southern Orange County, California, we are global leaders in creating hidden audio solutions that elevate spaces and enrich lives.
Our team thrives on collaboration, creativity, and meaningful connections. At Sonance, we don’t just aim for excellence — we redefine it. Our mission is fueled by these guiding principles:

• Re-imagining Sound: We continuously innovate beyond product, crafting new categories and telling compelling stories that add value to our solutions, allowing music to enrich life.
• Designed to Disappear: Our technology effortlessly blends into architecture and interior design, transforming the experience within any space while respecting its intended aesthetic.
• Authentic Partnership: We form enduring relationships built on authenticity and trust. With an “Our Team is Your Team” ethos, we collaborate closely with our customers to help unlock value and be the best partner we can be.
• Leading with Culture: We foster a culture of transparency, engagement, and genuine care, where team authenticity fuels our shared mission to ensure customer success.
• Going Beyond: Any goal worth reaching is worth going beyond ourselves. Sonance infuses its culture with the spirit of Going Beyond to make the world a better place.

About the RoleThe Global Freight Management Specialist is responsible for managing and optimizing global freight operations — including ocean, air, and ground transportation — ensuring efficient, compliant, and cost-effective movement of product from origin to destination. This role works closely with internal stakeholders across logistics, operations, procurement, and customer service, as well as external partners such as carriers, freight forwarders, customs brokers, and 3PL providers.
Key Responsibilities

Freight Operations & Execution

• Coordinate global freight bookings and movement across multiple transportation modes (ocean, air, FTL/LTL, intermodal) to ensure on-time delivery.
• Serve as the key operational contact for freight providers and logistics partners, securing competitive rates and service levels.
• Monitor and track shipment status globally, proactively communicating updates and resolving delays, exceptions, and service issues.
• Issue and manage documentation for freight movements, ensuring accuracy for customs clearance and regulatory compliance (e.g., bills of lading, commercial invoices, freight manifests).

Carrier & Provider Management

• Collaborate with carriers, freight forwarders, and 3PLs to negotiate freight contracts, service agreements, and rate structures.
• Support freight rate benchmarking and continuous relationship building with logistics service providers.
• Coordinate and audit freight invoices and billings in coordination with finance, ensuring accuracy and timely payment.

Process & Compliance

• Ensure global freight operations comply with internal procedures, customer requirements, and applicable international trade regulations.
• Assist in the development and documentation of global transportation standard operating procedures (SOPs), including processes for freight routing, shipment booking, risk mitigation, and claims management.
• Support internal compliance functions by preparing reporting and documentation for internal and external audit requirements.

Cross-Functional Collaboration

• Partner with supply chain planning, inventory, customer service, and procurement teams to align freight strategies with business needs.
• Provide logistics and freight guidance to internal stakeholders to resolve cross-border transport issues efficiently.

Performance Measurement & Continuous Improvement

• Develop, analyze, and report key performance indicators (KPIs) related to freight cost, transit time, service performance, and carrier performance.
• Recommend opportunities for process improvements, cost savings, consolidation, and optimization across global freight operations.

Why You’ll Love Working Here

• A fun, inclusive, and supportive team dedicated to your growth.
• Competitive salary and comprehensive benefits, including health insurance and paid time off.
• Opportunities to work with cutting-edge technology and make a global impact.
• A culture that values innovation, collaboration, and purpose.

Ready to Join the Team?Send your resume and a cover letter sharing why you’re excited to join Sonance.
At Sonance, we celebrate diversity and are committed to creating an inclusive environment for all. We are proud to be an equal-opportunity employer. Requirements:

Qualifications

Education & Experience

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
• 3+ years experience in global freight management, logistics operations, or freight forwarding functions.
• Demonstrated experience executing multi-modal global freight movements and managing freight partners.

Knowledge & Skills

• Solid understanding of global transportation modes, documentation requirements, and international shipping processes.
• Familiarity with customs documents, freight terms (e.g., Incoterms®), and related international logistics practices.
• Proficient in transportation management systems (TMS), freight audit/payment tools, and Excel or similar analysis tools.
• Strong communication, negotiation, and collaboration skills.
• Detail-oriented with a problem-solving mindset and ability to multi-task in a dynamic environment.

Preferred

• Experience interacting with brokers, carriers, and 3PL partners on a global scale.
• Knowledge of freight cost optimization strategies, routing guides, and transportation compliance and risk mitigation.