Intake Specialist Bilingual English/Spanish at IPS Health Systems LLC – Dallas, Texas

About US

We are behavioral healthcare company that specializes in outpatient mental health and substance use treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kauffman Counties. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

We are seeking individuals that are passionate about helping those that struggle with mental illness, substance abuse, homelessness, and forensically involved clientele. We are currently seeking an Intake Specialist to join our team!

Duties/Responsibilities

Under supervision of the Professional Support Manager, the Intake Specialist provides front line intake services to clients enrolling in treatment services at IPS. This position is accountable for reviewing eligibility and program expectations prior to client’s engagement in services. This position requires a thorough understanding of the clinic’s philosophy of treatment, admission process, and criteria. A basic knowledge of substance use and dual diagnosis is essential.

The Intake Specialist is responsible for:

● Conducting financial intakes for new clients
● Running reports to identify current clients in need of a financial update
● Processing financial documents upon receipt
● Maintaining clients’ files and upholding patient confidentiality and HIPAA compliance
● Composing, preparing, and ensuring timely responses to a variety of written and/or verbal
inquiries

Required Skills

● Ability to work in a fast-paced high-volume clinic
● Proficient typing skills
● Effective verbal and written communication skills
● Excellent interpersonal skills and customer service orientation
● Effective time management and coordination skills
● Proficient in Microsoft Word, Excel, PowerPoint, and Google Suites

Schedule
● Monday: 8:30a – 5:30p
● Tuesday: 8:30a – 5:30p
● Wednesday: 8:30a – 7:00p
● Thursday: 8:30a – 7:00p
● Friday: 8:30a – 4:00p

Requirements/Qualifications:

● Conferred Bachelor's degree in psychology, counseling, or a related psychotherapeutic field with 1+ year of previous psychiatric experience, required

Bilingual - English/Spanish required
● Previous Intake experience, preferred