Bellperson | The Tony Hotel South Beach at The Hotel of Collins Avenue, LLC – Miami Beach, Florida

Ready to work at one of Miami Beach’s most iconic hotels?

We’re looking for an energetic and personable Bellperson who’s all about making guests feel at home, from the moment they arrive to the moment they leave. Be part of a legendary hotel with a modern vibe.

Become Part of Our Story!

We Offer:

• Competitive pay
• Dining Discounts
• Life, medical, vision, and dental health insurance after 90 days & more!
• Personal Time Off Benefits
• OnDemand Payroll Feature

Compensation:

$14.00 an hour / Part Time

Bellperson Essential Functions:

• Greet and welcome guests and visitors warmly, creating a friendly first impression.
• Assist guests promptly and courteously with luggage and general needs.
• Escort guests to rooms and explain room features and hotel amenities.
• Provide information on hotel facilities, hours of operation, and promote special programs.
• Deliver luggage, packages, messages, and dry cleaning in a timely manner.
• Offer information and directions to local attractions, dining, and entertainment.
• Provide transportation to nearby destinations when required.
• Inspect guest rooms for basic functionality (e.g., lighting, A/C, bathroom facilities).
• Ensure the lobby and guest areas remain clean, organized, and inviting.
• Maintain proper handling and security of guest room keys.
• Support other departments with tasks and cleaning as needed.
• Stay informed of all emergency procedures and hotel policies.
• Report any unsafe conditions or maintenance issues promptly.
• Attend mandatory staff meetings and complete cross-training assignments.
• Communicate relevant information to management and colleagues.
• Follow all safety guidelines and legal requirements to maintain a secure environment.
• Must be able to lift and carry luggage up to 50 pounds and walk up stairs as needed.
  

Qualifications:

• Previous customer service experience preferred.
• Ability to read, write, and speak English; bilingual in Spanish is a plus.
• Knowledge of the local area and nearby attractions.
• Strong multitasking skills and the ability to work efficiently in a fast-paced environment.
• Service-oriented mindset with a commitment to making every guest feel welcomed and valued.
• Flexible availability to work any shift, including weekends and holidays.
• Ability to walk and stand for extended periods and lift up to 50 pounds as needed.