Can I apply directly for this job on this page?

Yes. You can complete your application for this job on this page using a short application form.

What is the role of a Workforce and Resource Planner at Samsic Assistance Canada Inc?

The Workforce and Resource Planner position at Samsic Assistance Canada Inc is a Full-time or part-time position opportunity in the Admin/Clerical/Secretarial field.

Where is this Workforce and Resource Planner job located?

Edmonton, Alberta, T9E 0V3, Canada

What type of employment is offered for this Workforce and Resource Planner role?

Full-time or part-time position

What is the expected salary for this Workforce and Resource Planner job?

Compensation will be discussed during the hiring process.

Workforce and Resource Planner job near me in Edmonton, Alberta at Samsic Assistance Canada Inc

The role of the Workforce Planner (WFP) is to standardize the station’s planning procedures, and to create and implement solutions for the station workforce. The WFP will be responsible for any scheduling, planning and/or workforce-related duties.

Create and plan manpower:

Create a manpower schedule using all the available tools.
Check flight loads provided by the airlines.
Identify and track trends and adapt as needed by identifying busy blocks during the day, increased traffic on specific days of the week and busy periods throughout the year.

Maintain daily manpower:

Maintain the live schedule daily and update any irregularities or changes.
Approve and update any shift trades.
Update absences or sick calls.
Assist in covering and finding manpower for any sick calls, terminations, leaves of absence as needed.

Monitor and maintain employee retention:

Identify areas in need of improvement regarding staff morale and culture while still enforcing company policies.
Improve employees’ work-life balance by taking into consideration employees' preferences and day off requests.

Improve productivity and quality outputs:

Create and implement policies and procedures that will increase productivity and quality.
Identify areas of how management can support with better SOPs, training and/or coaching.

Make recommendations to deliver strategic value through talent:

Provide and look for skills that employees have that can help grow our business.
Create a career path within the company to aid in employee retention.

Forecast staffing supply and demand:

Review current and future workforce requirements and identify any gaps.
Recommend a business plan to ensure we have skilled employees filling important roles accordingly.

Recruit talent and manage training:

Assist in the recruitment process of skilled agents, filling role requirements as needed.
Arrange and schedule training with the certified trainers.
Assist in the development of employee skills through our training program.

Administration Duties:

Have an excellent working knowledge of computers and their programs, including OneDrive, Microsoft Office, Teams etc. and be able to create professional forms, documents, presentations, and emails efficiently using these platforms.

Knowledge, Skills, Abilities:

Secondary School (preferred)

Microsoft Office: 1 year (preferred)
Schedule management: 1 year (preferred)

Workforce and Resource Planner in Edmonton, Alberta at Samsic Assistance Canada Inc

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In Edmonton, Alberta

Indigenous Community Disability Support Worke

Team Member

Audit Supervisor

Baker

Baker

Apply Now

More Jobs Like This

Accountant, AR & AP

Customer Service Rep - Work From Home

Indigenous Community Disability Support Worke

Manager, BSAA-CL

Team Member