Commercial Account Manager, Regional - Europe in London, England at Dow Jones & Co.

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put “Reasonable Accommodation in the subject line.

London-1 London Bridge St

Full time
Job_Req_54547

Job Description:

As a Commercial Account Manager, Regional Accounts at Dow Jones Energy, your primary role is to protect and grow revenue within a designated portfolio of high-value, strategically critical accounts. You are a senior relationship builder and growth strategist, focused on maximizing long-term customer lifetime value, securing large renewals, and executing strategic cross-sell/upsell initiatives across complex corporate structures.

About the Team:

Our division delivers trusted price transparency, benchmarks, analytics, news, and insights across the global energy, chemicals, metals, and fuel supply value chains. Our offerings support commercial trading desks, optimization analysts, and supply chain executives navigating spot, wholesale, and retail markets, as well as emerging segments tied to the global energy transition.

Through authoritative data, real-time intelligence, and deep market expertise, we enable energy professionals to mitigate risk and make high-stakes commercial decisions in volatile, fast-evolving global markets.

You Will:

• Strategic Account Planning: Develop and execute multi-year account roadmaps for top-tier regional accounts, mapping out corporate hierarchies, key subsidiaries, and internal procurement alignment.
• Executive Relationship Management: Cultivate and maintain deep, trusted relationships with C-suite executives, senior procurement directors, and global heads of trading or market risk.
• Enterprise Growth & Expansion: Drive aggressive white space expansion by introducing DJE's comprehensive suite of products to new departments, business units, and international regions within the account.
• Proactive Retention & Risk Mitigation: Own the global renewal process for your portfolio, continuously tracking platform usage, monitoring customer health metrics, and neutralizing competitive threats.
• Cross-Functional Orchestration: Act as the primary internal quarterback, coordinating with SMEs, research analysts, and product specialists to deliver bespoke enterprise solutions.

Core Metrics of Success:

• Net Installs: Combined total of both net-new subscriptions and existing contract renewals secured/lost.
• Retention Rate: Percentage of assigned account contract values successfully renewed year-over-year.
• Forecasting: Ensure forecast accuracy by correctly identifying where each customer is in the sales cycle and documenting in the CRM.
• Account Penetration: Growth in the number of active user licenses, departments engaged, and DJE product modules adopted by each key corporate entity.

You Have:

• Experience: in enterprise sales, strategic account management, or business development with a proven record of exceeding multi-million dollar quotas.
• Industry Fit: Experience at energy market data vendors, price reporting agencies, commodity software providers, or commercial divisions of major energy firms is strongly preferred.
• Commercial Skills: Demonstrated ability to negotiate large, complex contracts and present to C-suite and senior commercial leaders.
• Technical Fluency: Strong understanding of how market data, benchmarks, APIs, and analytics integrate into trading, optimization, and risk workflows.
• Tools: Advanced proficiency with Salesforce and modern sales engagement and analytics platforms.

Benefits:

• Pension
• Private medical insurance
• Life assurance
• Employee Assistance Programme
• Cycle to Work Scheme
• Wellbeing support
• Emergency backup care
• Childcare support
• Eye tests and VDU glasses contribution.
• Matched charitable giving and payroll giving.
• Gym and lifestyle discounts.
• Employee referral programme.
• Season ticket loan, subject to eligibility.

#LI-Hybrid

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:
Dow Jones - OPIS - CMA

Job Category:
Sales

Union Status:
Non-Union role

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.