Sr. AR Revenue Specialist in Chino, California at GOFO INC
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Job Description
Independently manage day-to-day Accounts Receivable activities for assigned customer accounts
Generate, review, and send customer invoices accurately and on time
Review billing data and supporting documentation to ensure invoice accuracy
Communicate directly with customers regarding invoices, billing details, payment status, account balances, and other account-related matters
Follow up on outstanding invoices and proactively manage collection of overdue payments
Investigate and resolve billing discrepancies, payment disputes, short payments, and other account issues
Perform customer account reconciliation and identify discrepancies between internal records and customer records
Maintain accurate AR aging, billing, collection, and payment records
Monitor outstanding balances and escalate significant collection or account issues when necessary
Coordinate with internal operations, customer service, sales, and other departments to resolve billing and revenue-related issues
Assist with month-end closing activities and AR-related reporting as needed
Support continuous improvement of billing, collections, reconciliation, and accounting processes
Process vendor payments and assist with payment-related activities
Record and book vendor invoices accurately
Review supporting documentation and maintain AP-related records
Assist with account reconciliation and general ledger-related activities as needed
Maintain complete and organized financial documentation
Support other accounting, financial, and administrative projects as assigned
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred
Minimum 5 years of professional accounting experience is required; candidates with 10+ years of accounting experience are strongly preferred
Strong hands-on experience in Accounts Receivable, billing, collections, account reconciliation, and customer account management
Previous experience independently managing customer accounts and resolving billing or payment discrepancies is highly preferred
Strong understanding of fundamental accounting principles and accounting processes
Strong written and verbal English communication skills
Ability to independently communicate with customers regarding invoices, payments, outstanding balances, disputes, and account-related matters
Bilingual proficiency in English and Chinese is preferred
Strong customer service mindset with excellent interpersonal and communication skills
Strong organizational skills, accuracy, and attention to detail
Ability to independently prioritize workload, manage deadlines, and handle multiple responsibilities in a fast-paced environment
Strong analytical, logical thinking, and problem-solving abilities
Proficient in Microsoft Excel and Microsoft Office applications
Experience with ERP, accounting, billing, or financial management systems is preferred