Assistant Manager, Visual Merchandising in Los Angeles, California at Lucas Museum of Narrative Art
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Job Description
Reporting to the Manager, Retail, the Assistant Manager, Visual Merchandising leads the execution of visual presentation strategies that enhance the guest experience, strengthen brand storytelling, and support sales growth. This role oversees the day-to-day visual appearance of the store, ensuring displays, signage, and merchandising standards are executed with creativity, consistency, and attention to detail to create an engaging and customer-focused shopping environment.
The Assistant Manager also fosters a collaborative, inclusive, and high-performing culture that promotes creativity, operational excellence, and Diversity, Equity, Inclusion, Accessibility, and Belonging through thoughtful visual representation and team leadership.
Lead the execution and maintenance of visual merchandising standards, floor sets, and product displays
Ensure the sales floor is visually compelling, organized, and aligned with brand and seasonal merchandising strategies
Support the development and implementation of merchandising plans that drive customer engagement and sales performance
Monitor visual presentation, product placement, and inventory flow to maximize space productivity and product visibility
Train and coach frontline staff on merchandising standards, product presentation, and visual upkeep expectations
Partner with Operations teams to support efficient replenishment and execution of floor changes
Collaborate with Customer Experience teams to ensure visual presentation enhances the overall guest journey
Analyze sales trends and customer behavior to identify merchandising opportunities and improve product storytelling
Maintain cleanliness, fixture organization, signage accuracy, and visual consistency throughout the store
Foster a creative, collaborative, and high-performing team culture aligned with Diversity, Equity, Inclusion, Accessibility, and Belonging principles
3–5 years of progressive experience visual merchandising, or related experience role, preferably for an arts&culturalinstitutionorprominent consumer brand
High School Diploma or equivalent required
Strong understanding of visual merchandising principles, space planning, product presentation, and customer flow strategies
Demonstrated ability to execute merchandising plans, floor sets, and promotional displays with strong attention to detail
Experience leading, coaching, and developing frontline teams to maintain visual and operational standards
Strong organizational, prioritization, and time management skills with the ability to adapt in a dynamic environment
Excellent communication, judgment, and problem-solving skills, with the ability to resolve customer and operational issues professionally and effectively
Ability to analyze sales trends and customer behaviors to support merchandising decisions and business goals
Excellent communication and collaboration skills with the ability to partner across multiple teams and functions
Commitment to delivering an inclusive, welcoming, and visually engaging customer experience
Proficiency with retail systems, point-of-sale systems, and Microsoft Office or similar business applications preferred
Ability to lift, move, and arrange merchandise, fixtures, and visual materials as needed
Flexible availability, including evenings, weekends, holidays, and special events as required
Passion for retail presentation, storytelling, customer engagement, and brand experience development
Working knowledge of applicable workplace policies, safety requirements, and employment practices relevant to frontline operations
Passion for delivering exceptional customer service and supporting retail experiences that align with the Museum’s mission, brand, and values
$31 - $37 an hour