Pharmacy Technician Trainee in Kalamazoo, Michigan at Optimed Pharmacy Inc

Who We Are:

OptiMed Health Partners optimizes health outcomes and quality of life through personalized and

coordinated care. We have been serving patients for over 30 years with a focus on high-quality care in retail

pharmacy, specialty pharmacy, and infusion services. The OptiMed Vision reimagines healthcare solutions

to achieve unsurpassed value. Our results-oriented culture fosters learning, providing growth opportunities

for our employees and exceptional care for our patients in all 50 states.

The Impact of this Role:

As a Pharmacy Technician Trainee, you will be training to play a vital role in ensuring the safe and efficient

operation of our pharmacy. Your attention to detail and commitment to accuracy directly support patient

safety and satisfaction. By managing prescriptions, coordinating with healthcare providers, and assisting

patients with insurance and copayment support, you help deliver high-quality, personalized care that

improves lives.

What You’ll be Doing:

During your significant training and shadowing you will learn to:

• Learn how to provide friendly service in person, over the phone, and through written communication.

• Answer telephone calls professionally and promptly.

• Learn how to navigate insurance plans and accurately bill the appropriate insurance, including

coordination of benefits and manual billing.

• Learn how to assist patients with copayment assistance programs

• Understand how to maintain and update patient health, allergy, demographic, and insurance records.

• Work under the supervision of a registered pharmacist and learn how to comply with all relevant

laws.

• Watch patient facing technicians refer clinical questions to pharmacists.

• Learn how to process prescriptions for pharmacist review and assist in verifying authenticity.

• Shadow dispensing, and compounding of specialty medications.

• Support packaging medications for shipment after dispensing is complete

• Learn about new and discontinued medications.

• Shadow employees collaborating with provider offices to resolve patient-specific issues.

After receiving your temporary tech license, you will continue in your role as a Pharm Tech Trainee, but will

have the opportunity to complete the following with your temporary tech license:

• Provide friendly service in person, over the phone, and through written communication.

• Initiate patient intake by gathering and watching other enter detailed information into the pharmacy

system.

• Process prescriptions for pharmacist review and assist in verifying authenticity.

• Collaborate with provider offices to resolve patient-specific issues.

• Refer clinical questions to pharmacists.

• Maintain and update patient health, allergy, demographic, and insurance records

Who You’ll be Working With:

You’ll collaborate closely with pharmacists, patient services teams, and healthcare providers.

Skills and Experience You’ll Bring to the Table:

• Ability to get a temporary Pharmacy Technician license immediately upon hire and obtain full

licensure within one year.

• Strong verbal and written communication skills.

• Proficiency in computer systems and insurance billing.

• Detail-oriented with excellent customer service skills.

• Ability to follow detailed instructions and work efficiently under pressure.

Competencies You’ll Bring to the Table:

• Builds and maintains strong patient relationships.

• Communicates effectively across multiple modes.

• Maintains a positive attitude and follows through on commitments.

• Demonstrates commitment to continuous improvement and excellence.

Work Environment:

This role thrives in a fast-paced pharmacy setting. You may spend most of your day standing, walking, or

bending, especially in the Inventory Fulfillment area. You must also be able to sit for prolonged periods and

perform computer-based tasks in an office environment.

OptiMed Health Partners provides equal employment opportunities to all employees and applicants

for employment and prohibits discrimination and harassment of any type without regard to race,

color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual

orientation, gender identity or expression, or any other characteristic protected by federal, state or

local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,

promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

results.