Spanish Bilingual Customer Support in at Liveops.

Spanish Bilingual Customer Support

Were seeking an empathetic and performance-driven Spanish Bilingual Customer Supportwho is committed to representing brands with care, confidence, and professionalism.

Why Partner with Liveops?

• Cost savings: Work from home and eliminate traditional workplace expenses
• Flexible scheduling: Choose when and how often you provide services
• Tech-enabled support: We provide the technology, tools and resources you need to succeed, without platform fees
• Agent community: Connect with a network of experienced independent contractors

Compensation:

• Earning potential varies by client but ranges from $15-$30 per hour*
• Contractors invoice and receive payment for completed services
• Independent Contractors are responsible for their own taxes and expenses

Requirements:

• Fluency in Spanish and English (spoken and written)
• Must successfully complete and pass a Spanish language proficiency assessment
• 1+ year of experience in customer service or phone-based support
• Comfortable handling inbound or outbound calls and assisting customers professionally
• Strong communication and problem-solving skills
• Ability to navigate multiple systems and tools while supporting customers
• Experience working in fast-paced or high-volume support environments
• Must successfully complete program certification which varies from 2-6 weeks, depending on client

Duties & Responsibilities:

• Communicate clearly and professionally with individuals from diverse backgrounds
• Accurately document call details, interactions, and outcomes in multiple systems
• Navigate various software platforms simultaneously while assisting callers
• Maintain compliance with all guidelines, policies, and contractual obligations
• Work independently to manage workload and meet performance expectations

Technology Requirements

• Internet: Wired internet connection via an Ethernet cable (no WiFi or Satellite connectivity)
• Internet download speed: Minimum 20 Mbps or higher
• Internet upload speed: Minimum 5 Mbps or higher
• Processor: Minimum of 6 cores
• Memory: 16 GB or available/usable RAM or more
• Operating System: Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
• Browser: Latest versions of Chrome or Edge
• Monitor: Dual monitors are required. Screen resolution 1920 x 1080 pixels or higher
• Sound: Must have a sound card installed and be equipped with speakers or headphones

Review the full technology requirements

Liveops is committed to fostering an inclusive, respectful community where opportunity is accessible to all qualified candidates. We believe diverse perspectives strengthen the experiences we create and the outcomes we deliver. Liveops does not tolerate unlawful discrimination based on age, race, color, sex, gender, sexual orientation, gender identity, pregnancy, national origin, religion, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Recruitment Agencies: Please do not submit candidates for this role. Any submissions will be considered unsolicited and will not be credited.

*The background check requires a non-refundable $25 processing fee paid directly to the background check vendor.

*Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WV, WY

*Earnings are not guaranteed. Income varies based on the client programs you support, call volume, your performance, and the time your business commits to providing services.