F&B Golf - Beverage Cart - Chippers in Bellaire, Michigan at Shanty Creek Ski and Golf Resort LLC
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Job Description
About Shanty Creek Resorts
Shanty Creek Resorts is committed to providing our guests with a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and surrounding environment allow us to grow our business.
The Carts/Chippers position plays an important role in supporting golf operations and enhancing the guest experience at Shanty Creek Resorts. This hands-on role is responsible for operating, staging, cleaning, and maintaining golf carts and related equipment to ensure guests receive prompt, courteous, and safe service.
Carts/Chippers help create a welcoming and efficient environment by assisting guests, transporting equipment, supporting event setup and breakdown, and helping maintain the overall appearance and readiness of golf operations areas. This position is ideal for someone who enjoys working outdoors, interacting with guests, and being part of a team-focused environment.
Minimum Qualifications- High school diploma or equivalent preferred.
- Valid driver’s license with a clean driving record.
- Ability to lift, carry, push, and pull items as needed.
- Ability to work outdoors in varying weather conditions.
- Ability to work weekends, holidays, and flexible shifts as scheduled.
- Previous experience in hospitality, golf operations, recreation, or customer service.
- Familiarity with operating electric or gas-powered carts.
- Basic mechanical skills or ability to perform minor equipment checks.
- Prior experience working in a resort, golf course, or guest-facing environment.
- Operate, stage, clean, and maintain golf carts and related equipment.
- Safely transport guests, supplies, and equipment as needed.
- Greet guests in a friendly, professional, and helpful manner.
- Assist guests with carts, bags, directions, and general questions.
- Perform routine inspections of carts to ensure they are clean, charged/fueled, and in good working condition.
- Report maintenance or safety concerns to a supervisor promptly.
- Assist with setup and breakdown for golf outings, tournaments, events, and daily operations.
- Help keep cart areas, staging areas, and guest-facing spaces clean and organized.
- Work collaboratively with golf operations staff and other resort team members.
- Support a positive guest experience by providing timely and courteous service.
The Carts/Chippers position requires strong customer service skills, attention to detail, and the ability to work well in a fast-paced outdoor environment. Team members in this role must be able to communicate clearly with guests and coworkers, follow safety procedures, and remain professional during busy periods.
Basic mechanical knowledge is helpful for identifying minor cart issues, while organization and reliability are essential for keeping daily operations running smoothly. A positive attitude and willingness to assist wherever needed are key to success in this position.