Part-Time Security Officer in Chicago, Illinois at The Westin Michigan Avenue Chicago

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 12 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality

Join the team at The Westin Michigan Avenue Chicago — a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you’ll be part of a culture that champions well-being, innovation and extraordinary experiences for both guests and associates. Nestled on Chicago’s Magnificent Mile, you’ll work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.” If you’re passionate about hospitality and ready to elevate your career in a role where your purpose matters, let’s create unforgettable moments together.

Safety & Security Monitoring

• Patrol all hotel areas, including guest floors, public spaces, back-of-house areas, and parking facilities.
• Monitor CCTV systems, perimeter and duress alarms, fire-life-safety systems, and access control equipment.
• Respond promptly to security incidents, disturbances, suspicious activity, or safety concerns.
• Ensure all entrances, exits, and restricted areas remain properly secured.
• Conduct daily physical hazard and safety inspections.
• Visually inspect tools, equipment, and machinery to identify defects.

Guest & Employee Support

• Assist guests and employees with security-related questions, needs, or concerns.
• Provide safety escorts for guests or staff when requested.
• Assist guests with room access when appropriate.
• Respond to lost-and-found inquiries and maintain accurate documentation.
• Defuse guest or employee disturbances professionally and discreetly.
• Welcome and acknowledge guests according to company standards; assist individuals with disabilities.

Incident Management

• Document all security incidents, accidents, and irregularities in accurate and detailed reports.
• Complete shift summaries and daily activity reports for Security/Loss Prevention.
• Assist with investigations involving theft, accidents, workplace violations, or property damage.
• Gather evidence and conduct interviews with involved parties.
• Notify appropriate individuals or departments regarding accidents, attacks, or incidents.
• Coordinate with local law enforcement and outside agencies when necessary.
• Maintain confidentiality of all reports and sensitive information.

Emergency Response

• Respond to fire alarms, medical emergencies, evacuations, and other emergency situations per hotel protocols.
• Provide first aid/CPR and contact EMS as required.
• Assist guests and employees during emergency situations and evacuations.
• Inspect fire extinguishers, AEDs, emergency exits, and other life-safety equipment.
• Participate in emergency preparedness and response drills.
• Move quickly (walk, jog, or run) to respond to urgent situations.

Policy Enforcement

• Enforce hotel rules, safety regulations, and access policies consistently and professionally.
• Support investigations related to policy violations when appropriate.
• Monitor key-control processes and ensure proper key issuance procedures are followed.
• Escort unwelcome or unauthorized individuals from the property while maintaining operational order.
• Handle interruptions and complaints in a professional manner.
• Protect company assets and uphold confidentiality of proprietary information.

Risk Prevention & Compliance

• Conduct safety inspections in guest rooms, public areas, and operational spaces.
• Identify, report, and resolve safety hazards promptly.
• Support loss-prevention audits and adhere to brand standards and legal requirements.
• Ensure compliance with company policies, safety procedures, and quality-assurance standards.
• Follow all safety training requirements and maintain required certifications.
• Comply with state-specific security licensing/registration requirements, if applicable

Pay Range: Part-Time position

$25.46 per hour

Compensation within this range will be determined based on relevant experience, skills, and job-related factors consistent with applicable law.

Benefits:

· Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:

· Paid time off, including:

o Paid holidays

o Paid sick leave

o Vacation time

· Medical, dental, and vision insurance

· Life and disability insurance

· Employee Assistance Program (EAP)

· Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

This position is subject to the Chicago Fair Workweek Ordinance.

Upon hire, employees will receive a written good faith estimate of their work schedule, including:

· Expected average weekly hours

· On-call scheduling expectations (if applicable)

· Anticipated days and times of work

Work schedules are provided in advance in accordance with the ordinance. Scheduling may vary based on business needs, including occupancy levels, events, and seasonal demand.

Employees have the right to:

· Receive advance notice of schedules

· Request schedule changes

· Receive a written response to scheduling requests within required timeframes

· Receive applicable compensation for certain employer-initiated schedule changes

Chicago Paid Leave

This position is eligible for paid leave benefits in accordance with the Chicago Paid Leave

Employees may accrue and use paid leave for:

· Personal time off

· Illness or medical needs

· Safety-related leave (as defined by law)

Leave accrual, usage, and carryover are administered in accordance with applicable law and company policy.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws

Qualifications

• 2–3 years of security or loss-prevention experience; hospitality or large public-venue experience preferred.
• Knowledge of safety regulations, emergency response, and incident-investigation practices.
• Strong communication, judgment, and decision-making skills.
• Ability to remain calm and decisive in high-pressure situations.
• Familiarity with CCTV, access control systems, and incident-reporting platforms.
• CPR, First Aid, and emergency-response certifications preferred (or ability to obtain).

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to respond quickly to emergencies throughout the property.
• Ability to lift up to 100 lbs occasionally.
• Flexible availability, including evenings, weekends, holidays, and on-call needs.