Sales Training & Learning Consultant – 3-Week Project in Doral, Florida at PR Global Reservations LLC

Temporary Sales Training & Learning Consultant – 3-Week Project

Location: Doral, Miami, FL
Job Type: Temporary / Project-Based
Duration: 3 Weeks
Work Arrangement: On-site

Position Overview

We are seeking an experienced Sales Training & Learning Consultant for a three-week temporary project to conduct an in-depth evaluation of our current sales training program.

The selected consultant will participate in an upcoming sales training program and observe the training experience from the perspective of a new participant while simultaneously evaluating its effectiveness from a professional learning and development perspective.

The objective of this project is to identify opportunities to improve our sales training methodology, content delivery, participant engagement, knowledge retention, practical application, and overall effectiveness.

This role requires someone with strong experience in sales training, adult learning, instructional methodology, and training program evaluation.

Key Responsibilities

• Participate in and observe a complete sales training program.
• Evaluate the training experience from the participant's perspective.
• Assess the structure, sequence, pace, and organization of the training.
• Evaluate the effectiveness of the trainer's teaching and facilitation methods.
• Review how sales techniques, processes, products, procedures, and expectations are communicated.
• Assess participant engagement, comprehension, knowledge retention, and opportunities for practical application.
• Identify areas where the training may be unclear, repetitive, incomplete, overly theoretical, or difficult for new employees to retain.
• Evaluate the balance between classroom instruction, demonstrations, role-playing, practice, coaching, and assessments.
• Identify opportunities to strengthen sales skills development and readiness for production.
• Review existing training materials and recommend improvements where appropriate.
• Provide objective observations regarding the overall participant experience.
• Recommend specific changes to improve training effectiveness and consistency.

Final Deliverable

At the conclusion of the three-week project, the consultant will provide a comprehensive evaluation of the training program, including:

• Key strengths of the current training program.
• Identified gaps and opportunities for improvement.
• Evaluation of training methodology and instructional effectiveness.
• Assessment of participant engagement and knowledge retention.
• Recommendations regarding training structure, content, timing, exercises, role-playing, assessments, and coaching.
• Identification of content that should be added, removed, simplified, reinforced, or reorganized.
• Recommendations for improving the transition from training to the live sales environment.
• A prioritized action plan identifying immediate improvements and longer-term opportunities.

The consultant will also conduct a final presentation with management to discuss findings and recommendations.

Qualifications

• Demonstrated experience in Sales Training, Learning & Development, Instructional Design, Adult Learning, or Corporate Training.
• Strong knowledge of adult learning principles and training methodologies.
• Experience designing, facilitating, or evaluating sales training programs.
• Ability to objectively evaluate trainer effectiveness and participant learning.
• Strong analytical and observational skills.
• Experience with call center, hospitality, travel, membership, or high-volume sales environments is highly desirable.
• Excellent written and verbal communication skills.
• Ability to provide constructive, practical, and actionable recommendations.
• Bilingual English/Spanish is preferred.

Ideal Candidate

The ideal candidate is an experienced training professional who understands both how adults learn and how successful sales professionals are developed. This individual should be able to go beyond reviewing training materials and evaluate what actually happens in the classroom, how participants experience the program, what they retain, and whether the training adequately prepares them to perform successfully in a real sales environment.

This is a short-term consulting assignment focused on providing an independent and objective assessment of our current sales training program.